J065--MacLab/ComboLab Service and Maintenance

The Department of Veterans Affairs Eastern Colorado Health Care System is soliciting service and maintenance for MacLab/ComboLab medical equipment through solicitation 36C25925Q0731. The procurement covers comprehensive maintenance services for 23 specific GE medical devices including INW servers, acquisition stations, review stations, integrated electronics boxes, patient data modules, CO2 modules, and channel modules located across multiple VA facilities in Colorado. Contractors must be either an Original Equipment Manufacturer (OEM) or an authorized dealer with GE equipment certification, and cannot provide gray market items. Key service requirements include 24/7 telephone support, 6-hour response time for disabled systems, 24-hour response time for non-critical failures, and a 96% equipment uptime commitment. The evaluation will consider technical capability and price as the primary factors, with the government reserving the right to award based on the most advantageous quote. Quote submissions are due September 5, 2025 at 16:00 Mountain Time and must be submitted electronically to eric.adusei@va.gov.

This procurement has no set-aside designation and is unrestricted to all qualified contractors. The contract structure includes a base year with four option periods, creating a total potential contract duration of five years using a firm-fixed price arrangement. Each contract year includes both base MacLab/ComboLab service and maintenance requirements plus up to $7,000 in not-to-exceed pricing for unscheduled maintenance activities. The maintenance services will be performed Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding federal holidays, with on-site support coverage provided by fully qualified field service engineers with factory training. All work will be performed at the VA Eastern Colorado Health Care System facility located at 1700 N. Wheeling Street, Aurora, CO 80045. The solicitation falls under NAICS code 541519 (Other Computer Related Services) with a $34 million business size standard.