J065--Intent to Sole Source - Omnicell Service

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 21, issued a Special Notice on December 12, 2025, announcing its intent to award a sole source firm fixed price contract to Omnicell, Inc. for maintenance and repair services of Omnicell pharmacy dispensing equipment. The VA has determined that Omnicell is the sole manufacturer, developer, and exclusive provider of its products and support services in the United States, and the only approved and authorized vendor capable of servicing the Omnicell equipment currently in place at VA Palo Alto Healthcare System (VAPIHCS). The contract falls under NAICS Code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a size standard of $34 million. This notice provides an opportunity for other qualified vendors to demonstrate their capability and authorization to perform these specialized services before the VA makes its final sole source award decision.

Interested contractors must submit documentation demonstrating their capability and authorization to provide Omnicell services by December 16, 2025, at 10:00 AM PST to durell.salaz@va.gov, along with an authorization letter from Omnicell. The underlying Performance Work Statement requires the contractor to deliver 24/7 repair services across multiple PIHCS facilities on Oahu, Maui, Kauai, and the Big Island, with stringent performance objectives including 95% service availability, 95% onsite repair completion rates, and 6-hour emergency response times. Eligible contractors must be authorized by Omnicell to service the equipment and supply original equipment manufacturer (OEM) parts with 90-day warranties, while maintaining detailed repair documentation and quality control programs. Although the VA will evaluate all responses received, the agency retains sole discretion to proceed with the sole source award to Omnicell, and this notice does not constitute a formal request for competitive quotes.