J065--Infusion Pump Software Maintenance - 5 Year Contract Opportunity - Combined Synopsis

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a comprehensive 5-year contract for Software Management Services (SMS) for the Alaris Infusion System at the Southern Arizona VA Healthcare System. The procurement covers software maintenance and support for the existing BD (formerly CareFusion) Alaris Infusion System, including monthly web-based training, on-site clinical support, technical telephone support, data analytics, software updates and maintenance, emergency repair services, and documentation reporting. The contractor must provide qualified field service engineers, pharmacy consultants, and clinical data consultants to maintain system functionality, perform patches and enhancements, and ensure compatibility with current VA network requirements. The solicitation emphasizes strict information security protocols and adherence to VA network standards with rigorous maintenance protocols. Quotes are due by 8:00 AM PDT on July 29, 2025, and awards will be based on a comparative evaluation of price, past performance, and responsibility factors.

This procurement operates under a full and open competition with no set-aside designation, classified under NAICS code 811210 with a small business size standard of $34.0 million. The contract structure includes a base year plus four option years, with the performance period running from October 1, 2025, through September 30, 2030. The solicitation number is 36C26225Q0962 and falls under PSC category J065 for maintenance, repair, and rebuild of medical, dental, and veterinary equipment and supplies. Performance will take place in Tucson, Arizona 85723, specifically at the Southern Arizona VA Healthcare System. The government file does not specify the incumbent contractor or provide specific budget ranges, though the contract value appears to be substantial given the 5-year duration and comprehensive scope of services required for the critical medical equipment maintenance.