J065--Fastpak Maintenance

Department of Veterans Affairs Veterans Integrated Service Network 17 intends to sole-source a Firm-Fixed-Price contract for FastPak EXP unit dose packaging system maintenance and service, with capability statements due August 24, 2026 at 3:00 PM Central Time.

Place of performance includes two VA medical centers: Audie L. Murphy Division in San Antonio and Kerrville Division in Kerrville, Texas. The contractor must maintain two FastPak EXP systems and two Lower Packaging Units at San Antonio, and one FastPak EXP system and one LPU at Kerrville.

Prospective contractors must be an Original Equipment Manufacturer authorized dealer, authorized distributor, or authorized reseller capable of providing OEM warranty and service. The contractor must be trained and authorized by FastPak and hold current OEM certification. All personnel accessing VA systems or patient health information require background investigations and time-limited VA identification badges. Contractor personnel must complete annual training in cyber security and privacy and comply with HIPAA, VA information security directives, and FIPS 140-2 encryption standards for sensitive information. The contractor is responsible for immediate reporting of security incidents and faces liquidated damages provisions for data breaches.

Service includes on-site maintenance during business hours (8:00 AM to 5:00 PM, Monday through Friday), 24/7 phone support, replacement parts, and two preventative maintenance visits annually. The base contract period runs December 22, 2026 through December 21, 2027, with four one-year option periods extending through December 21, 2031. The awardee must begin service within 30 days of award.

Interested contractors must be registered in SAM and submit capability statements demonstrating detailed technical background and experience to lesley.kitchen@va.gov. The Government will not reimburse response costs and will not return submitted documents.