J065--Exac Trac Equipment Maint & Support
Closed Special Notice Posted
- Solicitation number
- 36C24826Q0992
- Agency
-
Veterans Integrated Service Network 8
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
James A. Haley VA Medical Center is issuing a special notice and request for information regarding a sole-source intent to award hardware and application support services for ExacTrac X-Ray and Frameless SRS equipment to Lovell Government Services, with responses due by August 13, 2026 at 10:00 AM EST.
The VA intends to procure a comprehensive support package including remote application support Monday–Friday 8 AM–5 PM EST with 15–30 minute initial response times, 24/7 website access for customer information downloads, firmware updates upon software release, maintenance and repair covering parts and labor (excluding negligence), 24–48 hour loaner equipment at no additional charge subject to stock availability, and one annual onsite preventative maintenance visit. The period of performance runs September 15, 2026 through September 14, 2027. The government retains responsibility for deployment and training; the contractor handles all hardware and software support. Prospective responders must provide a manufacturer authorization letter confirming Lovell Government Services' authority to perform the work. This RFI is issued for information and planning purposes only and does not constitute a binding solicitation; responses are not offers and cannot form a binding contract. All responder expenses are the responder's responsibility. NAICS code 811210 applies.
Notice text
James A. Haley VA Medical Center, 13000 Bruce B. Downs Blvd., Tampa, Florida 33612, intends to solicit sole source to Lovell Government Services, to provide hardware and application support package for ExacTrac X-Ray and Frameless SRS. Remote applications support available Monday Friday 8am 5pm EST.
24x7 website access for customer download of information
15- 30-minute initial response Monday Friday 8am 5pm EST
Firm ware Updates as upon new releases of software
Maintenance and repair to include parts and labor (not including negligence)
24/48 Loaner at no additional charge (subject to availability of stock)
One (1) annual onsite manufacturer preventative maintenance schedule
Period of Performance: 9/15/2026 to 9/14/2027.
Government Responsibilities: Government is responsible for completing deployment and education training provided by the Contractor. The Contractor is responsible for hardware and software application support.
The North American Industry Classification System (NAICS) code is 811210, Electronic and Precision Equipment Repair and Maintenance.
Any information regarding this requirement must be received no later than 8/13/2026 @ 10:00 AM EST. Please provide a letter from the manufacturer stating authorization to work with Lovell Government Services.
DISCLAIMER
This request for information is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this request for information that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
Files
| File | Type | Posted |
|---|---|---|
| 36C24826Q0992.docx | DOCX document |
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