J065--Carl Zeiss Service Contract

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20, specifically the Alaska VA Medical Center, is soliciting a full-service maintenance contract for Carl Zeiss medical equipment, including the HFA3 860 Visual Field Analyzer, Clarus 500, and Cirrus 5000 devices. The contractor must provide comprehensive maintenance and support services including unlimited telephone technical support, virtual technical support within one hour, onsite response within two days, corrective and preventive maintenance, calibration, and functional checks. Key qualifications require that service engineers be trained by the original equipment manufacturer and that the contractor maintain fast access to parts and regional support capabilities. While specific evaluation criteria are not explicitly detailed in the solicitation summary, the contract will prioritize vendors demonstrating the ability to meet these comprehensive service requirements and maintain equipment in proper operating condition. Proposals are due by December 11, 2025, at 10:00 AM PST, with submissions directed to Denise.Patches@va.gov.

This solicitation carries a total small business set-aside designation, though no incumbent contractor or current provider is identified in the available documents. The contract encompasses a base year running from January 1, 2026, through December 31, 2026, with three consecutive one-year option periods extending through December 31, 2029, providing potential for a multi-year engagement. No specific budget or award value range is disclosed in the solicitation materials. The place of performance is the Alaska VA Medical Center, and the work will focus on maintaining three distinct pieces of ophthalmological diagnostic equipment throughout the contract period. This maintenance contract falls under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) and PSC code J065 (Maint/Repair/Rebuild of Equipment – Medical, Dental, and Veterinary Equipment and Supplies).