J063--Ronco Nurse Call Service Contract Northport Base Year (VA-25-00075875)

The Department of Veterans Affairs Network Contracting Office 2 has issued a Notice of Intent to Award a sole source contract to Ronco Specialized Systems for nurse call service at the Northport VA Medical Center. The contract covers a one-year base period with four option years, spanning from August 1, 2025, to July 31, 2030. The VA intends to award this contract under FAR 6.302-1 sole source authority because Ronco Specialized Systems is the only vendor authorized to service the existing Rauland nurse call equipment at the facility. The contract falls under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance. The Northport VAMC requires specialized support services that its Biomedical Engineering staff cannot provide due to lack of factory training and authorization for this specific equipment.

The primary objective of this contract is to provide comprehensive maintenance and upgrade services for the Rauland nurse call system, including one major software upgrade annually plus ongoing telephone and onsite technical support. Contractors must provide all necessary labor, equipment, and tools to diagnose and correct equipment malfunctions on a routine basis. Although this is a sole source procurement, the VA has provided an opportunity for other firms to respond if they believe they can meet the requirements, with written notifications due by July 11, 2025, at 3:00 PM EDT via email to Lorraine.Hussain@va.gov. Telephone inquiries will not be accepted, and if no alternative responses are received, the government will proceed with awarding the contract to Ronco Specialized Systems. The eligibility criteria effectively limit participation to vendors with factory authorization to service Rauland nurse call equipment, making this a highly specialized technical service requirement.