ITSM Request for Information (RFI)

Closed Pre-Solicitation Posted

Not the latest version. See the latest special notice from .

Solicitation number
RFI03062024KDC4IAS
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

PSC
Not on record
Place of performance
Tampa, Florida 33621, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Written by GovTribe AI ·

The United States Special Operations Command seeks proposals for a fully integrated IT service management solution to support workflow management across its on-premises and commercial cloud environments through a Request for Information. Offerors must demonstrate experience delivering solutions for asset and incident management across multiple security domains incorporating configuration management, service catalogs, analytics, and key performance indicators. Responses are due no later than April 6, 2024 and may not exceed 15 pages. The Command may hold discussions with potential vendors to clarify capabilities.

There is no set-aside designation specified. Potential solutions should support activities under NAICS code 541511 - Custom Computer Programming Services and PSC code D302 - IT and Telecom- Systems Development. As the pre-solicitation notice does not provide budget details, estimated award values or current contractors cannot be determined. The scope of this effort incorporates core IT services currently hosted on the agency's premises and commercial clouds.

Notice text

The United States (US) Special Operations Command (USSOCOM) is conducting market research to assist in understanding the capabilities available in the marketplace relevant to consolidated solutions based around Information Technology (IT) Service Management (ITSM). This Request for Information (RFI) seeks to identify ITSM solutions that offer workflow management enabling organizations to plan, manage, report on, and deliver IT services and related digital experiences. The scope of this effort includes core services currently hosted in our on-premises and commercial cloud environments.

Please review the Request for Information attached in this posting.

Files

File Type Posted
ITSM RFI.pdf PDF

Notice history

Notice Type Posted
Update on ITSM RFI Process Latest special notice Special Notice
This notice Original Pre-Solicitation

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