ION GeneStudio S5 Prime System Corrective/Remedial Repair and Preventive

The Food and Drug Administration seeks a one-year annual maintenance service agreement for Life Technologies ION GeneStudio S5 Prime System equipment, with responses due July 10, 2026 by 1:00 PM Central Time. This is an unrestricted small business procurement under full and open competition.

Place of performance is Jefferson, Arkansas. The FDA's National Center for Toxicological Research, Division of Biochemical Toxicology requires corrective and remedial repair and preventive maintenance services on two pieces of equipment: an ION GeneStudio Sequencer (Serial Number 2773922110578) and an ION Chef (Serial Number 242472838) for the period July 20, 2026 through July 19, 2027. Services must be performed by formally trained and certified OEM technicians using OEM parts and specifications. Minimum requirements include at least one on-site calibration and certification visit annually, response to service calls within 2–3 business days, remote monitoring capabilities, direct OEM call center access, unlimited software and firmware updates, and technical support Monday through Friday during business hours with solutions beginning within 8 business hours. Contractors must provide detailed field service reports for each service call. All repairs, shipping, labor, travel, and parts are included in a firm-fixed price. Payment is Net 30 days after government acceptance via the Treasury Invoice Processing Platform. Offerors must be registered in SAM.gov, submit an Accessibility Conformance Report for Section 508 compliance, and certify compliance with Service Contract Act exemption requirements under FAR 52.222-48. The NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance) with a small business size standard of $34.0 million. Contracting contact is Howard Nesmith at howard.nesmith@fda.hhs.gov.