inTransition Contact (Call) Center (Bridge Contract)
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- HT001126CE012
- Agency
-
Defense Health Agency
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HT001126CE012 Federal contract award
- Awardee
- Leidos, Inc.
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Place of performance
- Falls Church, Virginia 22042, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency issued this Limited/Sole Source Justification Notice on January 16, 2026, for a 12-month bridge contract (HT001126CE012) awarded to Leidos, Inc. on January 15, 2026, to continue operating the inTransition Contact (Call) Center, which provides 24/7 toll-free psychological health support services to transitioning service members, veterans, and their family members across Active-Duty, Reserve Component, National Guard, and Coast Guard populations. The sole source award to the incumbent contractor was justified due to significant delays in the competitive procurement process caused by government shutdowns and three Government Accountability Office pre-award protests, which necessitated a bridge action to prevent service disruption. Market research identified only 10 of 20 qualified vendors as capable of providing the specialized services at 75% or above capacity, with the government determining that Leidos was the only viable option to maintain continuity without operational interruption. The contract structure includes a base period and three option periods running from January 2026 through January 2027 and will be funded through Operations & Maintenance (O&M) appropriations, though the specific award value was not publicly disclosed in this redacted justification document.
Notice text
This is a special notice issued IAW FAR 6.302-1 to make publically available the redacted J&A for the sole source inTransition Contact (Call) Center contract HT001126CE012, which was solicited and awarded to Leidos, Inc. The contract was awarded 15 January 2026.
Awarded contract HT001126CE012 to unknown vendor for unknown amount on 2026-01-15.
Files
| File | Type | Posted |
|---|---|---|
| HT001126RE013 inTransition JA_Redacted.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Limited / Sole Source Justification | |
| inTransition Contact (Call) Center (Bridge Contract) | Special Notice |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity