HT001126RE013 inTransition JA_Redacted.pdf

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Control Number: FY26-0485

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Source Selection Information - See FAR 2.101 and 3.104-4

OCT 2024

4. Statutory Authority Permitting Other Than Full and Open Competition: 10 U.S.C.

3204(b)(B) as implemented by FAR 6.302-1(a)(2)(iii)(B) – Unacceptable delays in fulfilling the agency’s requirements

5. Rationale Justifying Use of Authority Cited: Based on the authority of FAR 6.302- 1(a)(2)(iii) for Department of Defense, services may be deemed to be available only from the original source in the case of follow-on contracts for the continued provision of specialized services when likely that award to another source would result in unacceptable delays in fulfilling the agency’s requirements. The inTransition Call Center is a unique service provided to transitioning service members and/or veterans who are receiving psychological health care. The incumbent, Leidos, Inc., possesses the operational infrastructure and knowledge to perform the services being requested for the 12-month period and has demonstrated the skills and training capable of providing these services.

Although market research and the recompete has identified sources potentially capable of providing these services, it has yet been determine if they possess the infrastructure or expertise essential in establishing and staffing an inTransition Contact Center without significant delays, lead-time, incurred costs, duplication of efforts and substantial investments of time and resources by the Government. The time taken for another contractor to transition-in, understand the nature of operations, processes and procedures while establishing relationships with servicemembers and veterans would result in unacceptable delays in continuance of inTransition support. As a result of the unanticipated limited support during the Government shutdown, three Government Accountability Office pre-award protests and associated delays with source selections, Leidos, Inc. is the only vendor that can continue to provide these specialized services during the 12-month follow-on bridge without unacceptable delay, loss of efficiency and negative impact to the inTransition program and ensure transitioning service members and/or veterans receive the professional psychological support needed.

6. Efforts to Obtain Competition: The PS-CD is actively pursuing a competitive action under solicitation HT001125R0047. The solicitation was issued for 30 days as a Total Small Business Set-Aside on 10 July 2025 with two extensions issued, extending the proposal submission deadline to 28 Aug 2025. The time to award date has been extended due to limited support during the Government shutdown, three GAO pre-award protests and delays with source selections.

7. Actions to Increase Competition/Remove or Overcome any Barriers to Competition:

Solicitation HT001125R0047 was issued competitively and received adequate competition.

8. Market Research: PS-CD initiated an online search on 13 March 2025 via various government sources, such as Ability One, UNICOR, Dynamic Small Business Search (DSBS), and General Services Administration (GSA). An online search via these various sources were

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Source Selection Information - See FAR 2.101 and 3.104-4 conducted using the NAICS 561422-Telemarketing Bureaus and Other Contact Centers. The online search revealed no results for Ability One and UNICOR; however, search results yield different results for the DSBS and GSA. In addition, PS-CD also issued a Request For Information (RFI) via www.SAM.gov on 28 Jan 2025 using NAICS 561422 and Product Service Code R408-Support Professional: Program Management Support, which received responses from 20 interested vendors.

The RFI consisted of 18 technical capability requirements and contracting related questions. The respondents provided capability statements in response to the RFI. Of the 20 responses received, eleven were small businesses (Women-owned, 8(a), HUBZone, Minority-owned and Service- Disabled Veteran-owned), none of which proposed on the current contract. Of the 9 large businesses, two proposed on the current contract in 2021, which includes the incumbent.

Only 10 of the 20 respondents were assessed as 75%+ capable of providing the services being requested. Based on these results, PS-CD issued solicitation HT001125R0047 as a Total Small Business Set-Aside and received adequate competition. Offers received in response to the solicitation are being evaluated; however, no vendor is able to perform these services at this time resulting in this bridge effort. PS-CD posted a pre-solicitation notice to sole source the bridge contract via www.SAM.gov on 29 December 2025.

9. Other Facts:

a. Procurement History:

(1) Is this a new requirement? No

(2) If 9.a.(1) is No, was the action just prior to this one competed? Yes. The previous requirement was solicited as Unrestricted, full and open.

(3) If 9.a.(2) is Yes, what has changed where this action cannot be competed? Not applicable

b. Additional Information: No additional information.

10. Interested Sources:

Small Businesses:

Large Businesses:

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Source Selection Information - See FAR 2.101 and 3.104-4