Internet Services- San Juan, Puerto Rico

Cancelled Solicitation Posted

Solicitation number
192126VSA14
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
San Juan, Puerto Rico, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Immigration and Customs Enforcement seeks reliable, secure, high-speed internet services for ICE Homeland Security Investigations offices in San Juan, Puerto Rico, with quotes due September 2 and questions due August 26. This is an unrestricted procurement using the Lowest Price Technically Acceptable evaluation method.

Place of performance spans two primary locations: the Miramar office (800 Ponce de Leon Avenue, 12th Floor) and the Antilles building (400 Fernandez Juncos Avenue), with a secondary Tech building also requiring service. The contract period runs for a base year plus four option years (September 30, 2026 through September 29, 2031). The contractor must install dedicated fiber optic lines delivering 1000/100 Mbps (download/upload) at both Antilles and Miramar, and 250/250 Mbps at the Tech building, along with static IP addresses at Tech and Miramar to support the Telephone Intercept Server. The NAICS code is 517111, Wired Telecommunications Carriers.

Contractor personnel must complete privacy training within 30 days of award and annual IT security awareness training. The contract incorporates extensive FAR and HSAR clauses addressing controlled unclassified information handling, incident reporting (1 hour for PII/SPII incidents, 8 hours for others), DHS Rules of Behavior compliance, prohibited products including covered telecommunications equipment and Kaspersky Lab software, and vendor lock-in prevention through industry standards and APIs. Government retains data ownership with minimum 24-hour data access capability upon request.

Quoters must submit three volumes: a cover letter (3 pages maximum), technical capability narrative (20 pages maximum), and price proposal (Microsoft Excel requested). Quotes must include Firm Fixed Price pricing for the base year and each option period. The minimum offer acceptance period is 60 days after the quote due date.

Notice text

INTERNET SERVICES FOR ICE HSI - SAN JUAN, PUERTO RICO

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