Instrument Tracking System Software National Contract

The Department of Veterans Affairs Technology Acquisition Center is conducting market research for an Instrument Tracking System (ITS) software and support services through this sources sought notice. The procurement seeks a comprehensive software solution with AI capabilities to track, clean, sterilize, and distribute Reusable Medical Devices across approximately 200+ VA healthcare facilities nationwide, including continental United States, Hawaii, Alaska, U.S. territories, and the Philippines. The anticipated contract structure is a firm fixed price, Indefinite Delivery, Indefinite Quantity (IDIQ) arrangement that will include instrument marking services, training, maintenance support, system integration, and 24/7 client support. Interested contractors must submit a three-page capabilities statement addressing company details, GSA schedule numbers, small business status, federal acquisition regulation compliance, and technical capability assessments. The response deadline for this market research phase was March 13, 2025, at 10:00 AM Pacific Time, with the actual solicitation due date listed as September 17, 2025.

This procurement does not include any set-aside designations and no incumbent contractors are identified in the documentation. While specific award values or budget ranges are not disclosed in the sources sought materials, the scope indicates a substantial enterprise-level contract covering over 200 VA facilities across multiple geographic regions. The contract will feature a five-year base ordering period with individual task orders issued on a firm-fixed-price basis, and the system must meet stringent uptime requirements of 99.5% for business critical systems, 99.9% for mission essential systems, and 99.99% for mission critical systems. The contractor will be responsible for comprehensive services including site assessments, hardware and software deployment, training programs, and ongoing technical support across the entire VA healthcare network. The place of performance is identified as Eatontown, New Jersey, though the system deployment will span the full geographic scope of VA operations.