Information Technology Service Management Platform
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- ACQ-25-0922
- Agency
-
US Patent and Trademark Office
Department of Commerce
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- NNG15SD22B-1333BJ21F00280013 Federal contract award
- Awardee
- Four Points Technology, L.L.C.
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Alexandria, Virginia 22314, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The US Patent and Trademark Office (USPTO) published a Limited/Sole Source Justification Notice for a six-month extension of an Information Technology Service Management Platform (ITSM) task order with Four Points Technology, LLC. The extension covers the period from July 5, 2025 through January 5, 2026, with services including gap analysis, platform planning, administration, development, system engineering, installation, and configuration for a cloud-based ITSM platform to replace the current BMC Remedy 7.6 system. The sole source justification was necessitated by significant time spent on market research, NASA schedule adjustments, and the need to enhance the competitive environment for future procurement. The modification increases the total estimated contract value by $1,352,590.90, bringing the cumulative contract value to $28,109,963.20 since the original award date of January 6, 2021. The USPTO plans to use this extension period to complete platform migration, align processes with industry best practices, and address implementation challenges while the Program Office prepares for a follow-on competitive award anticipated in November 2025.
Notice text
Please see the attached jusification for details.
Awarded contract NNG15SD22B to unknown vendor for unknown amount on 2025-07-01.
Files
| File | Type | Posted |
|---|---|---|
| JEFO ITSM 1333BJ21F00280013 25010 Final.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Post Justification Notice | Interior Business Center | No set-aside |
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