Information Management- Infrastructure Maintenance

The Department of the Air Force Materiel Command Installation and Mission Support Center is conducting market research for Information Technology - Infrastructure Maintenance (IT-IM) services covering legacy base operations system technologies. The procurement will focus on maintenance, sustainment, and modernization of digital communication systems including Giant Voice, land mobile radio, voice over IP, cable, microwave, and telephony infrastructure at both domestic and international Air Force installations. Vendors must demonstrate capabilities in maintaining complex communication systems, with specific response time requirements for system outages ranging from 1 hour for major issues to 10 days for non-emergency maintenance needs. Interested contractors must respond to the sources sought notice by January 30, 2025, at 1600 EST, submitting detailed documentation of their technical capabilities, corporate experience, and qualifications under NAICS category 517111 for Wired Telecommunications Carriers. Respondents are required to provide comprehensive information about their technical expertise, including examples of previous similar work performed within the last five years.

The procurement is not set aside for any specific small business category, indicating full and open competition. While specific award values are not disclosed, the contract is anticipated to have a base year with four additional one-year option periods. The contract will require contractors to perform preventive maintenance inspections, troubleshoot and repair system faults, replace end-of-life components, and install new infrastructure to meet mission requirements. Contractors must also maintain rigorous documentation standards, including comprehensive equipment inventories and detailed reporting of maintenance activities. The scope of work encompasses both continental United States (CONUS) and outside continental United States (OCONUS) installations, suggesting a potentially broad geographical requirement for the selected contractor. Technical capabilities will likely be evaluated based on experience with similar communication infrastructure, quality control processes, geographical reach, and understanding of emerging technology trends in IT infrastructure maintenance.