HUD IOO Cloud Service Provider

The Department of Housing and Urban Development (HUD) is seeking a Cloud Service Provider (CSP) through the Department of the Interior's Interior Business Center to support its Infrastructure Operations Office (IOO). The Request for Information (RFI) aims to gather industry feedback on cloud computing services that will include Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) across multiple cloud environments including Microsoft Azure, AWS, Salesforce, and ServiceNow. Key contract requirements include maintaining 99.999% annual uptime, ensuring FedRAMP Moderate compliance, storing all data within the continental United States, and providing comprehensive cloud management and technical support. Vendors must submit two documents: a 15-page survey response and industry feedback on the draft Performance Work Statement by February 24, 2025, at 2:00 PM ET. The government is conducting market research to develop an acquisition strategy and will potentially conduct follow-up meetings with vendors who provide comprehensive responses.

The pre-solicitation notice indicates no specific set-aside designation for this contract opportunity. The proposed contract structure includes a 12-month base period with nine additional 12-month option periods, totaling a potential 10-year engagement. While specific award values are not disclosed, the contract requires a contractor with substantial cloud expertise, including an account manager with 5-10 years of government cloud experience and a technical account manager with 3-5 years of experience. The procurement is categorized under NAICS code 518210 for Computing Infrastructure Providers and PSC code DA01 for IT and Telecom Business Application Support Services. The anticipated award is projected for Q4 of Fiscal Year 2025, with the contractor expected to provide 24/7/365 technical support across multiple cloud platforms and environments. No government facilities will be provided, and no contractor travel is anticipated for this potential procurement.