Heart Transplant Patient Lodging Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is soliciting offers for Heart Transplant Patient Lodging Services to support critical patient care needs. The contractor must provide two dedicated ground-floor guest rooms within 10 miles of the VA Palo Alto Health Care System (3801 Miranda Avenue, Palo Alto, CA 94304) to accommodate heart transplant patients and their families during pre- and post-transplant treatment. Key requirements include maintaining rooms available 24/7/365 with amenities such as two queen-sized beds, kitchenettes with full-size refrigerators, free parking, continental breakfast, wireless internet, and laundry facilities; one room must be wheelchair-accessible on the ground floor, while the second may be on the first floor if an elevator is available. Each room must accommodate up to five occupants, and rooms will be reserved exclusively for VA patients with full payment guaranteed by the Department regardless of occupancy status. Evaluation of offers will be based on technical approach, past performance, and price, with the deadline for proposal submission set for January 26, 2026; an amendment to the solicitation was issued on January 23, 2026, providing clarifications to prospective offerors.

This solicitation carries no set-aside designation and is open to qualified vendors meeting the requirements of the RFQ. The contract is structured as a firm fixed-price agreement with a base year and four option years, covering the performance period from April 2026 through March 2031, with no allowance for price adjustments across fiscal years; contractors must factor anticipated cost increases into their initial pricing proposals. The solicitation applies NAICS code 721110 (Hotels except Casino Hotels and Motels) with a small business size standard of $40 million in annual revenue. The contractor must designate a point of contact physically located at the facility and ensure daily room cleaning unless a "Do Not Disturb" sign is posted, with special preparation accommodations available upon request. Service Contract Act wage determinations for Santa Clara County, California, apply to this procurement, establishing minimum hourly wage rates ranging from $16.43 to $94.78 depending on job classification, along with mandatory health and welfare benefits.