Ginnie Mae Technology Operations - Sources Sought/RFI

Closed Pre-Solicitation Posted

Solicitation number
RFI86615526Q00018
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Washington, District of Columbia, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Housing and Urban Development is seeking industry feedback to refine its acquisition strategy for a single consolidated enterprise Technology Operations contract supporting the Government National Mortgage Association (Ginnie Mae), with responses due August 13, 2026, at 2:00 PM EST. The government intends to consolidate multiple existing infrastructure, application, cloud, cybersecurity SA&A, DevSecOps, identity services, and enterprise integration contracts into one standardized service delivery model.

Ginnie Mae has classified the procurement under NAICS 518210 (Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services) and PSC DA01 (IT and Telecom — Business Application/Application Development Support Services), targeting GSA Schedule Multiple Award Schedule SIN 518210C (Cloud Computing and Cloud Related IT Professional Services). No set-aside is anticipated.

Core service areas include transition-in, project management, Desktop as a Service, technology operations and maintenance, DevSecOps CI/CD pipeline operations, Identity and Access Management, cloud infrastructure and application operations, risk application operations, securities operations, financial application operations, system and cybersecurity support, and transition-out services. The government will maintain round-the-clock operational support with defined SLAs stratified by priority across infrastructure and application domains. Infrastructure incident response targets range from 2 hours for Critical priority to 192 hours for Low priority. Root Cause Analysis reports are required for Critical incidents within 24 hours of resolution.

Responses must address 21 specified questions covering enterprise consolidation strategy, contract structure, transition approach, operating model, DevSecOps and cybersecurity operations, cloud operations, staffing, KPI validation, SLA realism, and outcome-based performance measures. This is market research only; the government will not provide feedback or accept inquiries. Submit to Maria.C.Guercio@hud.gov and Cheri.L.Redding@hud.gov.

Notice text

Ginnie Mae is seeking industry feedback on its strategy to establish a single enterprise Technology Operations contract responsible for infrastructure operations, application operations and maintenance, cloud operations, cybersecurity (SA&A) operations, DevSecOps, identity services, and enterprise integration. The objective is to improve operational efficiency, strengthen cybersecurity/information assurance, standardize service delivery, reduce operational risk, increase automation, and enable continuous modernization while maintaining uninterrupted support for mission-critical systems.

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