FY25 Dispatch Services, MORA.

The Department of the Interior National Park Service Pacific West Region is seeking firm fixed-price offers for after-hours dispatch services at Mount Rainier National Park (MORA). The solicitation, numbered 140P8325Q0001, requires a contractor to provide comprehensive dispatch support from approximately 6 PM to 7 AM during winter months and 10 PM to 7 AM during summer months. Contractors will be responsible for answering emergency phone lines, dispatching responders, monitoring radio channels, maintaining NCIC records, and supporting the park's communications center during off-hours. The proposal must be submitted by December 4, 2024, at 5:00 PM Eastern Standard Time, with the government evaluating proposals based on conformity to solicitation requirements and overall advantage to the government, considering both price and other factors. The contract will be awarded using a firm fixed-price structure, with proposals assessed on their technical merit, compliance, and competitive pricing.

The initial contract is set for a one-year base period from December 6, 2024, to December 4, 2025, with the potential to extend the contract for up to four additional one-year option periods. Originally designated as a small business set-aside, the solicitation's amendment changed the set-aside status to open competition. The service will be performed at Mount Rainier National Park in Washington State, with the work classified under NAICS category 561611 (Investigation and Personal Background Check Services) and Product Service Code R499 (Support-Professional: Other). Contractors must maintain an active SAM.gov profile and submit PDF invoices through IPP.gov. The wage determination document indicates specific minimum wage and fringe benefit requirements for labor categories such as Dispatchers, ensuring fair compensation for workers performing these critical after-hours emergency communication services.