Feith Business LogicQ

The Defense Commissary Agency (DeCA) is conducting market research to identify potential sources capable of providing sustainment and maintenance services for their current Commercial-Off-The-Shelf (COTS) Enterprise Records Management solution, specifically Feith Business LogicQ. The agency requires vendors to demonstrate capabilities in maintaining existing Feith applications, providing annual software licenses and updates, and offering 24/7 support with response times ranging from 1-4 hours based on request criticality. Qualified vendors must also support updated records management lifecycle processes that comply with NARA and DoD standards, and possess core competencies including records management software proficiency, workflow management experience, metadata standards understanding, and relevant facility security clearances. Evaluation will focus on vendors' technical expertise, certifications, and ability to meet the comprehensive support requirements. Interested vendors must submit their responses via email to nancy.davis@deca.mil by July 11, 2025 at 3:00 p.m. EST, including company profiles with business details, CAGE codes, DUNS numbers, and technical capability information.

This opportunity is classified under NAICS code 541519 (Other Computer Related Services) and does not utilize any set-aside designations, making it a full and open competition. The current incumbent contractor appears to be Feith Business LogicQ, as indicated by the specific reference to maintaining their existing solution. DeCA operates 235 military commissaries worldwide, serving approximately 12 million authorized patrons, which provides context for the scale and critical nature of the records management system requiring support. The Sources Sought Notice does not specify contract values, budget ranges, or specific performance timelines beyond the immediate support requirements. The scope encompasses enterprise-wide records management operations supporting a substantial global military retail network. This pre-solicitation phase allows DeCA to assess market capabilities before potentially issuing a formal solicitation for these sustainment services.