FDIC's CyberArk Software Maintenace

Closed Solicitation Posted

Solicitation number
CORHQ-25-Q-0153
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Arlington, Virginia 22226, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Federal Deposit Insurance Corporation (FDIC) is seeking quotes for CyberArk Software Maintenance services through solicitation CORHQ-25-Q-0153. The procurement requires an authorized CyberArk reseller to provide North America Maintenance 24x7 support for three distinct CyberArk product lines: APP-AGNT-ELA-PERP (1 unit), APP-AGNT-PERP (450 units), and PAS-USER-PERP (550 units). Offerors must be authorized CyberArk resellers with active SAM.gov registration and must submit comprehensive proposals including pricing schedules, supply chain risk management information, and completed FDIC riders. The FDIC will evaluate proposals using a Lowest Price Technically Acceptable (LPTA) methodology, requiring technical acceptability through provision of all requested items with matching part numbers. Questions regarding the solicitation were due by noon EDT on July 18, 2025, to Hamilton Jackson at hamjackson@fdic.gov, while proposals must be submitted by 1:00 p.m. EDT on August 18, 2025. An amendment issued on July 31, 2025, corrected quantities and provided questions and answers, requiring previously submitted vendors to resubmit their quotes.

This solicitation does not utilize any set-aside designations and is open to all qualified vendors. No incumbent contractors or potential award values are specified in the available documentation, though the pricing schedule indicates a three-year contract structure. The contract includes a base performance period from September 29, 2025, to September 28, 2026, with two optional one-year extension periods that could extend the contract through September 28, 2028. The maintenance services will be provided on a firm-fixed-price basis, with travel costs included in the proposed pricing and the FDIC exempt from state sales taxes. Performance will take place in Arlington, Virginia 22226. Offerors must submit five specific documents including the updated solicitation, amendment acknowledgment, CyberArk price schedule spreadsheet, pre-award SCRM spreadsheet, and completed FDIC rider, with failure to provide any required document potentially resulting in a non-responsive offer.

Notice text

2 versions

Update #2 · Latest ·

The Federal Deposit Insurance Corporation (FDIC) is seeking quotes from offerors to provide services/goods associated with the CyberArk Software Maintenace requirement as defined in the attached Request for Quote (RFQ). The RFQ is non-transferable, unless approved in advance by the Contracting Officer. Please refer to the RFQ package for all the requirements of this acquisition. Offerors are encouraged to complete the attached Section B spreadsheet instead of completing the Section B within the solicitation itself. The spreadsheet contains formulas so you will only need to fill in unit pricing and contractor information below the price schedule.

Please be sure to clearly indicate on the proposal response all contact information (i.e. account representative name, email addresses and phone numbers). Offerors are shall pay particular attention to Section 7.3.1-06 “Identification and Delivery of Proposals-March 2009” of the RFQ for specific proposal submission instructions. Offerors are encouraged to follow up proposal submission to hamjackson@fdic.gov for verification of receipt purposes.

Any questions regarding the solicitation shall be submitted to Hamilton Jackson at hamjackson@fdic.gov no later than noon, 12:00 p.m. EDT, Friday, July 18, 2025.

To be considered for this opportunity, offerors shall provide all information required in the RFQ, on or before 1:00 p.m. EDT,  Monday, August 18, 2025.

*Updated July 31, 2025* Amendment 1 Posted

This Amendment provides offerors the questions and responses gathered for this solicitation. It also updates the Section B Price Schedule (correct quantities for one line item). Since the Price Schedule was updated in this Amendment, any vendors who previously submitted quotes will be required to resubmit their quotes as their previous submission would be considered non-responsive due to incorrect quantities.

As a result of the Amendment, the RFQ due date remains unchanged at 1 p.m. EDT, Monday, August 18, 2025. All offerors are also required to acknowledge the Amendment by signing and returning the Amendment with the quote. As a reminder, the following completed documents are required when submitting the quote;

1. CORHQ-25-Q-0153 Updated 7.31.25 (Do not need to complete the Price Schedule and FDIC Rider within the document IF those documents were completed in items 3 and 4 below)

2. CORHQ-25-Q-0153 A0001

3. CyberArk Price Schedule Spreadsheet (Excel)

4. Pre-Award SCRM Spreadsheet (Excel)

5. FDIC Rider (completed with OEM and reseller signatures)

Failure to provide any of the documents listed above may result in a non-responsive offer.

Update #1 ·

The Federal Deposit Insurance Corporation (FDIC) is seeking quotes from offerors to provide services/goods associated with the CyberArk Software Maintenace requirement as defined in the attached Request for Quote (RFQ). The RFQ is non-transferable, unless approved in advance by the Contracting Officer. Please refer to the RFQ package for all the requirements of this acquisition. Offerors are encouraged to complete the attached Section B spreadsheet instead of completing the Section B within the solicitation itself. The spreadsheet contains formulas so you will only need to fill in unit pricing and contractor information below the price schedule.

Please be sure to clearly indicate on the proposal response all contact information (i.e. account representative name, email addresses and phone numbers). Offerors are shall pay particular attention to Section 7.3.1-06 “Identification and Delivery of Proposals-March 2009” of the RFQ for specific proposal submission instructions. Offerors are encouraged to follow up proposal submission to hamjackson@fdic.gov for verification of receipt purposes.

Any questions regarding the solicitation shall be submitted to Hamilton Jackson at hamjackson@fdic.gov no later than noon, 12:00 p.m. EDT, Friday, July 18, 2025.

To be considered for this opportunity, offerors shall provide all information required in the RFQ, on or before 1:00 p.m. EDT,  Monday, August 18, 2025.

Files

File Type Posted
FDIC Rider March 2025.pdf PDF
CyberArk Price Schedule Section B.xlsx XLSX spreadsheet
CORHQ-25-Q-0153 A0001 QAs Update Price Schedule.pdf PDF
CORHQ-25-Q-0153 Updated 7.31.25.pdf PDF
Pre-Award SCRM Info.xlsx XLSX spreadsheet
CORHQ-25-Q-0153 CyberArk Software Maintenance.pdf PDF
CyberArk Price Schedule Spreadsheet1.xlsx XLSX spreadsheet

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