Faro 3DOF tracker vantage service

Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility (PHNSY&IMF), under Naval Sea Systems Command, intends to award a sole-source purchase order to FARO Technologies, Inc. for preventative maintenance services on FARO 3DOF Tracker Vantage laser equipment; capability statements are due August 5, 2026. The procurement is justified under FAR 13.106-1(b)(1) on the basis of restrictive OEM rights—FARO authorizes only its service technicians to perform maintenance on its equipment.

The contractor must supply the FARO Complete Care OEM service plan, covering annual preventive maintenance, refurbishment and repairs, software updates, calibration, and certification. All work must be performed by qualified, OEM-trained, manufacturer-certified technicians at no additional cost for parts replacement using new materials meeting manufacturer specifications. Service completion is required within 10 working days of equipment receipt. The contractor covers return shipping; the government furnishes equipment and covers initial inbound shipping.

The contractor must deliver a one-year standard warranty guaranteeing calibration with free re-calibration and re-certification if equipment falls out of specification during the warranty period, and must bear associated return shipping costs. Detailed reports certifying equipment testing and tolerance compliance are due within seven business days of service completion. The contractor must maintain a Quality Control Plan and submit a Property Management Plan prior to award. Only authorized OEM-trained certified technicians may perform work; subcontract technicians are not permitted.

This notice is not a request for competitive proposals. The government will not be responsible for costs incurred in responding. Any party believing they can meet the requirement may submit a capability statement for government consideration; the government retains sole discretion to conduct a competitive procurement based on responses received.