EPS MARKET DIRECT STOREFRONT for DLA INFORMATION OPERATIONS

The Defense Logistics Agency (DLA) is seeking proposals for software maintenance and technical support services for the Market Direct StoreFront (MDSF) and Print FF software through Request for Proposal (RFP) SP4701-26-R-0007. The procurement covers annual software maintenance, technical support services, and specialized implementation work including Identity, Credential, and Access Management (ICAM) and Automated Order Entry (AOE) capabilities. Offerors must be certified dealers or resellers and must submit pricing using the provided Bill of Materials spreadsheet, along with an Accessibility Conformance Report using the Voluntary Product Accessibility Template demonstrating compliance with Section 508 accessibility requirements. The contract will be awarded on a lowest price technically acceptable basis as a firm-fixed price agreement. All proposal submissions are due to the contracting officer via email by December 10, 2025, at 1:00 PM Eastern Time.

This is an unrestricted, open market procurement with no set-aside designation. The current incumbent contractor is eProductivity Software, which has been identified as the sole-source provider in the justification and approval documentation. The contract will run for one 12-month base year (December 21, 2025 to December 20, 2026) with four optional 12-month renewal periods extending through December 20, 2030, supporting critical operations that process over 833,000 orders annually with 126,000 registered users across 33 configured print plants. Technical support services include 790 hours in the base year, reducing to 385 hours in subsequent option years, covering implementation, customization, and specialized projects. The point of performance is located at 6090 Strathmore Road in Richmond, Virginia 23237, with Lionel Henderson serving as the technical and invoicing point of contact.