Enterprise Electronic Security Systems (ESS) — Nationwide Operations, Maintenance, Integration, and Lifecycle Support
Open Pre-Solicitation Posted
- Solicitation number
- 7571MN27R00005
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- Place of performance
- Rockville, Maryland 20852, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Health and Human Services (HHS), Program Support Center intends to solicit an enterprise-wide electronic security systems (ESS) support contract for nationwide operations, maintenance, integration, and lifecycle support, with capability statements due November 19, 2026. The anticipated vehicle is a single-award hybrid Indefinite-Delivery, Indefinite-Quantity contract, not set aside.
Place of performance spans HHS-owned, leased, or operated facilities nationwide, covering approximately 35 active facilities at award with capacity to scale to roughly 699 facilities across 10 regions through funded task orders over the contract term.
The scope encompasses engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24-hour emergency response. Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and associated network infrastructure, primarily built on Lenel OnGuard and Milestone XProtect platforms. The contractor must staff key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintain a nationwide dispatch/service desk, manage spare parts inventory, and ensure cybersecurity and FedRAMP/FISMA compliance for cloud-based components.
Required qualifications include current Lenel OnGuard Value Added Reseller and Milestone Systems Partner (Platinum level or higher) status; experience with HSPD-12/FIPS 201-compliant PACS and FICAM architecture; nationwide service delivery capability across 10 or more geographic regions; experience performing recurring firm-fixed-price operations and maintenance on enterprise-scale, multi-site federal or comparable private-sector ESS contracts; cybersecurity capability consistent with NIST SP 800-53, FedRAMP, and federal supply-chain risk management requirements; and appropriate state/local licensing.
The anticipated period of performance is 12 months base (February 7, 2027 through February 6, 2028) plus four one-year option periods through February 6, 2032, with a planning-level estimated value of approximately $17.4 million over the entire period. Pricing will be firm-fixed-price for recurring operations and maintenance and firm-fixed-price or time-and-materials for supplemental task-order work. NAICS 561621 applies.
Notice text
The Contractor shall provide comprehensive, enterprise-wide lifecycle support for Electronic Security Systems (ESS) at Department of Health and Human Services (HHS) facilities nationwide. This includes the engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24-hour emergency response.
Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and the associated network infrastructure supporting these systems — primarily built on the Lenel OnGuard and Milestone XProtect platforms.
Services span routine, recurring operations and maintenance (priced firm-fixed-price) as well as supplemental, non-routine work such as installations, major component replacement, and modernization projects (priced firm-fixed-price or, when properly justified, time-and-materials). The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud-based components, and ensuring all work complies with federal physical security, IT security, and records-management requirements — all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12-month base period plus four option years.
The place of performance is nationwide, across Department of Health and Human Services (HHS)-owned, leased, or operated facilities. Specifically:
At award: Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs.
Potential ordering universe: Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn't create an obligation — only facilities in the awarded schedule or a funded task order are actual performance locations
Files
| File | Type | Posted |
|---|---|---|
| 7571MN27R00005_SourcesSought_v1_10212026.pdf |
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