eMAM Media Asset Management maintenance and business licenses
Closed Solicitation Posted
- Solicitation number
- 030ADV26Q0107
- Agency
-
Library of Congress
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Washington, District of Columbia 20540, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Library of Congress seeks maintenance and business licenses for its Empress Media Asset Management (eMAM) system, with proposals due May 21, 2026, at 12:00 PM EDT. The contract period runs August 1, 2026, through July 31, 2027, with no multi-year options. This is an unrestricted acquisition using firm-fixed-price with Low Price Technically Acceptable (LPTA) evaluation.
Place of performance is Washington, DC. The contractor must provide one year of manufacturer-authorized maintenance including software batch updates, Monday-through-Friday phone support with a maximum 12-hour incident response time (excluding weekends), online support portal access, email support, and web chat support. The contractor must also deliver two additional business unit licenses within five days of contract start, expanding the system from one to three business units with customized layouts for 25 concurrent users across the Library's Design Office and Office of Communications.
Offerors must submit electronically via email and provide authorization from the original equipment manufacturer confirming reseller status; the Library reserves the right to verify authorization directly with the OEM. Invoices must be submitted through the Integrated Procurement Portal. NAICS code is 541512, Computer Systems Design Services; PSC is DH01. Amendment 0001, effective May 12, 2026, added Questions and Answers (Attachment J-1); the amendment does not extend the proposal deadline, and offerors must acknowledge receipt of the amendment with their submission. The previous services were procured under solicitation 030ADV24R0054.
Notice text
2 versions
Update #2 · Latest ·
The Library of Congress (Library) requires contract support for maintenance of its Empress Media Asset Management (eMAM) system. The Office of the Librarian’s Design Office, Office of Communications and Multimedia Group (MMG) currently use the eMAM tracking all its produced media assets in a centralized system. The eMAM system was procured in FY24 and implemented during summer 2025. The first year of maintenance for the system was included as part of the initial procurement. On-going manufacturer support is required for the licensed users, and to ensure active support on the custom implementation of the system. Included with the annual maintenance will also be two business unit licenses which are being added to the system.
The contractor shall provide maintenance and business licenses for the Library’s eMAM media asset management system.
***Amendment 0001 - 05/12/2026***
Attachment J-1 - Question and Answers added.
Update #1 ·
The Library of Congress (Library) requires contract support for maintenance of its Empress Media Asset Management (eMAM) system. The Office of the Librarian’s Design Office, Office of Communications and Multimedia Group (MMG) currently use the eMAM tracking all its produced media assets in a centralized system. The eMAM system was procured in FY24 and implemented during summer 2025. The first year of maintenance for the system was included as part of the initial procurement. On-going manufacturer support is required for the licensed users, and to ensure active support on the custom implementation of the system. Included with the annual maintenance will also be two business unit licenses which are being added to the system.
The contractor shall provide maintenance and business licenses for the Library’s eMAM media asset management system.
Files
| File | Type | Posted |
|---|---|---|
| Amendment 030ADV26Q0107 0001.pdf | ||
| Attachment J1 Q and A.pdf | ||
| Solicitation 030ADV26Q0107.pdf |
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