EAP and Work-Life Support Services

Closed Pre-Solicitation Posted

This opportunity was awarded. See the award notice from , or the latest solicitation from .

Solicitation number
ROHS-23-00005
Agency
Office of Procurement Operations Department of Homeland Security
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
624190 Other Individual and Family Services
PSC
R499 Support- Professional: Other

Notice details come from SAM.gov. Updated .

About this opportunity

The Federal Contract Opportunity involves the provision of Employee Assistance Program (EAP) and Work-Life services for the Department of Homeland Security (DHS). The contractor will be required to operate a FedRAMP authorized, cloud-based software as a solution (SaaS), establish and manage connections with community resources, and comply with all data reporting requirements. The contractor will also need to develop its staffing model, maintain adequate staff, and provide compensation in accordance with its compensation plan.

Products and Services to be provided:

  1. Operation of a FedRAMP authorized, cloud-based software as a solution (SaaS).
  2. Establishment and management of connections and linkages with community resources.
  3. Compliance with all data reporting requirements.
  4. Development of a staffing model and maintenance of adequate staff.
  5. Provision of compensation in accordance with the contractor's compensation plan.

Notice text

3 versions

Update #3 · Latest ·

August 3 Update: Updated Draft RFP documents and responses to industry questions are attached. The Updated Draft RFP is for informational purposes only and is not a solicitation; therefore, no offers shall be submitted or considered at this time. DHS OPO intends to publicize a formal solicitation in FY23 Q4. No additional questions will be answered at this time.

*****************************************************************************************************************************************************

The Department of Homeland Security's (DHS) Office of Procurement Operations (OPO) is publicizing the Draft Request for Proposal (RFP) for the DHS-wide Employee Assistance Program and Work-Life Support Services.

Interested parties are hereby invited to read the attached Draft RFP and addendum documents, and provide DHS OPO with feedback and questions for its consideration. The Contracting Officer is the sole point of contact for all questions regarding this Draft RFP. Interested parties shall submit feedback and questions to the points of contact listed herein this notice.

Interested parties shall include the Notice ID (ROHS-23-00005) in the subject line of the email. When referencing a document, please include the document name, section, page number, and paragraph number, as applicable, that pertains to the feedback or question.

The Draft RFP is comprised of the following thirteen (13) sections and four (4) attachments:

SECTION A: SOLICITATION/CONTRACT FORM

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION C: DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION D: PACKAGING AND MARKING

SECTION E: INSPECTION AND ACCEPTANCE

SECTION F: DELIVERIES OR PERFORMANCE

SECTION G: CONTRACT ADMINISTRATION DATA

SECTION H: SPECIAL CONTRACT REQUIREMENTS

SECTION I: CONTRACT CLAUSES

SECTION J: LIST OF ATTACHMENTS

SECTION K: REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS OR RESPONDENTS

SECTION L: INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

SECTION M: EVALUATION FACTORS FOR AWARD

ATTACHMENT J.1 (ACORD FORM, CERTIFICATE OF LIABILITY INSURANCE)

ATTACHMENT J.2 (REPRESENTATIONS AND CERTIFICATIONS)

ATTACHMENT J.3 (PAST PERFORMANCE SUBSTITUTE FORM)

ATTACHMENT J.4 (PRICING TEMPLATE)

This Draft RFP is for informational purposes only and is not a solicitation; therefore, no offers shall be submitted or considered at this time. DHS OPO intends to publicize a formal solicitation resulting from this Draft RFP in FY23 Q3. All feedback and questions shall be submitted no later than the response date and to the points of contact listed herein this notice.

Update #2 ·

The Department of Homeland Security's (DHS) Office of Procurement Operations (OPO) is publicizing the Draft Request for Proposal (RFP) for the DHS-wide Employee Assistance Program and Work-Life Support Services.

Interested parties are hereby invited to read the attached Draft RFP and addendum documents, and provide DHS OPO with feedback and questions for its consideration. The Contracting Officer is the sole point of contact for all questions regarding this Draft RFP. Interested parties shall submit feedback and questions to the points of contact listed herein this notice.

Interested parties shall include the Notice ID (ROHS-23-00005) in the subject line of the email. When referencing a document, please include the document name, section, page number, and paragraph number, as applicable, that pertains to the feedback or question.

The Draft RFP is comprised of the following thirteen (13) sections and four (4) attachments:

SECTION A: SOLICITATION/CONTRACT FORM

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION C: DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION D: PACKAGING AND MARKING

SECTION E: INSPECTION AND ACCEPTANCE

SECTION F: DELIVERIES OR PERFORMANCE

SECTION G: CONTRACT ADMINISTRATION DATA

SECTION H: SPECIAL CONTRACT REQUIREMENTS

SECTION I: CONTRACT CLAUSES

SECTION J: LIST OF ATTACHMENTS

SECTION K: REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS OR RESPONDENTS

SECTION L: INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

SECTION M: EVALUATION FACTORS FOR AWARD

ATTACHMENT J.1 (ACORD FORM, CERTIFICATE OF LIABILITY INSURANCE)

ATTACHMENT J.2 (REPRESENTATIONS AND CERTIFICATIONS)

ATTACHMENT J.3 (PAST PERFORMANCE SUBSTITUTE FORM)

ATTACHMENT J.4 (PRICING TEMPLATE)

This Draft RFP is for informational purposes only and is not a solicitation; therefore, no offers shall be submitted or considered at this time. DHS OPO intends to publicize a formal solicitation resulting from this Draft RFP in FY23 Q3. All feedback and questions shall be submitted no later than the response date and to the points of contact listed herein this notice.

Update #1 ·

A. GENERAL INFORMATION

In accordance with FAR Section 5.201, as required by the Small Business Act (15 U.S.C. 637(e)) and the Office of Federal Procurement Policy Act (41 U.S.C. 1708), the Department of Homeland Security’s (DHS) Office of Procurement Operations (OPO) is publicizing its intent of the below proposed contract action.

This synopsis is for informational purposes only and is not a solicitation; therefore, no offers shall be submitted or considered at this time. DHS OPO intends to publicize a formal solicitation resulting from this synopsis in FY23 Q3.

B. SYNOPSIS

1. ACTION CODE

This action is to notify interested parties of DHS OPO’s intent to solicit and procure Employee Assistance Program (EAP) and Work-Life support services for all DHS personnel and eligible family members. DHS OPO reserves the right to publicize pre-solicitation documents and/or engage in pre-solicitation communications (e.g., Industry Days, Draft Solicitations, Pre-Solicitation Conferences, etc.) with industry partners. All communication and documentation pertaining to this requirement shall be publicized via the Internet at https://www.sam.gov.

2. DATE AND YEAR

This action is hereby publicized on March 22, 2023. DHS OPO intends to publicize a formal solicitation no less than fifteen (15) days from date of synopsis publication. DHS OPO intends to make an award resulting from the formal solicitation in FY23 Q4.

3. CONTRACTING OFFICE AND OFFICER CONTACT INFORMATION

The below Contracting Office and Contracting Officer are the official points of contact regarding this synopsis and any resulting publicized communication and documentation.

Bjorn Miller

Contracting Officer

Department of Homeland Security

Office of Procurement Operations

Address: 301 7th Street Southwest Washington, DC 20024

Email: bjorn.miller@hq.dhs.gov

Karen Ma

Contract Specialist

Department of Homeland Security

Office of Procurement Operations

Address: 301 7th Street Southwest Washington, DC 20024

Email: karen.ma@hq.dhs.gov

4. SERVICE CODE

DHS OPO determined the applicable NAICS Code is 624190 (Other Individual and Family Services), which has a size standard of $16.0M.

5. DESCRIPTION AND PLACE OF CONTRACT PERFORMANCE

The scope of services includes a variety of Employee Assistance Program (EAP) and Work-Life support services for all Department of Homeland Security (DHS) employees and eligible family members. Services may be provided to civilian, law enforcement, and military personnel, or a combination thereof, throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).

6. SET-ASIDE STATUS

As a result of extensive market research, it is DHS OPO’s intent not to set aside this requirement. DHS OPO intends to include in any resulting formal solicitation subcontracting goals that align with DHS-wide small business goals.

Attachments

Show all 13

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
EAP and Work-Life Support Services Award Award Notice
EAP and Work-Life Support Services Latest solicitation Solicitation
EAP and Work-Life Support Services This notice · Original Pre-Solicitation

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