DG11--FHCC Satellite TV Installation and Programming Base plus 4 Option Years

The Department of Veterans Affairs Veterans Integrated Service Network 12, through the Great Lakes Acquisition Center (GLAC) in Milwaukee, seeks DirecTV satellite TV system installation and annual programming services at two VA medical facilities—Jesse Brown VA Medical Center in Chicago, Illinois, and Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois—with proposals due August 31 at 9:00 AM CDT. This is a 100% small business set-aside procured under simplified acquisition procedures as a firm fixed-price contract.

The contract runs from September 1, 2026, through August 31, 2027 (base year), with four one-year option periods extending through August 31, 2031. Installation must be completed within 60 calendar days of award. The scope includes installation of a DIRECTV COM3000 Advanced Entertainment Platform system with satellite dish, headend equipment, 100 Pro:Idiom converter boxes, five in-house channels, and annual DIRECTV programming (locals and regional sports package) supporting up to 263 billable viewing units. The contractor must provide 24/7 toll-free technical support, respond to service interruptions within specified timeframes, and offer pro-rated service credits for unintentional service loss exceeding eight continuous hours. Normal coverage hours are Monday through Friday, 7:00 AM to 3:30 PM, with federal holidays observed without prior Contracting Officer Representative approval.

The contractor must supply all labor, equipment, cabling, tools, and materials; obtain DIRECTV certification; employ fully qualified field service engineers; comply with OSHA, VA, NFPA, and industry standards; submit personnel for Tier 1/Low Risk background vetting; coordinate with site security and infection control procedures; and provide staff identification and approved uniforms. Subcontractors may be used to satisfy experience and technical capability requirements. Equivalent VIP service plans from authorized DIRECTV H&I dealers are acceptable alternatives to AdcommTV. Contracting Officer Richard Ruffin oversees the procurement. NAICS 517111; PSC DG11.