Dell Hardware Warranty Support

The Centers for Disease Control and Prevention (CDC) Office of Acquisition Services is soliciting extended warranty support for Dell PowerEdge servers supporting the agency's High Performance Computing Center of Excellence. The procurement covers next business day onsite support with ProSupport technical support and "Keep Your Hard Drive" coverage for multiple Dell PowerEdge server models (R440, R730, R540, R640, R740, and R750) used in pathogen surveillance, outbreak investigations, and applied public health research. The contract will be evaluated on three factors: technical approach and capability, price, and past performance, with award to the most advantageous offer. Additional requirements include delivery of extended warranty documentation within 10 business days of each performance period start, compliance with Section 508 accessibility standards, and adherence to extensive information security and privacy protocols including NIST standards and incident response procedures. The offer due date is April 8, 2026 at 08:00 local time, with contract award and effective date of April 8, 2026.

This procurement carries no set-aside designation and is being conducted as a sole source justification under FAR 13.106-1(b)(1) based on brand name requirements, with Sterling currently identified as the proposed vendor. The total estimated award value is $134,732 for the base year, with the contract structured as a firm fixed price arrangement for severable service items. The base performance period runs from April 8, 2026 through April 7, 2027, with two one-year options exercisable thereafter, providing potential coverage extending through April 2029. The contract is classified as unrestricted under SIC code 334111 and falls within the Computer Facilities Management Services NAICS category. Performance will be provided at the CDC's High Performance Computing Center of Excellence located in Atlanta, Georgia, with support available both remotely and onsite as needed.