Debt Collection Services Award

FSA is considering a full range of options after the September 14, 2018 Court of Federal Claims Decision. That broad-based review takes time and necessitates a review of the procurement, the solicitation, and the program. FSA will announce its decision on how it intends to proceed with the procurement as soon as possible..

The following contracts awarded on January 11, 2018 have been terminated for the convenience of the government:
91-0031-18-D-0001
Performant Recovery, Inc.
333 N Canyons Pkwy, Ste 100
Livermore CA 94551
91-0031-18-D-0002
Windham Professionals, Inc.
30 Main Street
Salem, NH 03079
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Added: May 07, 2018 12:58 pm The following contracts awarded on January 11, 2018 have been terminated for the convenience of the government:

91-0031-18-D-0001
Performant Recovery, Inc.
333 N Canyons Pkwy, Ste 100
Livermore CA 94551


91-0031-18-D-0002
Windham Professionals, Inc.
30 Main Street
Salem, NH 03079

Today, the U.S. Department of Justice filed the attached notice with the U.S. Court of Federal Claims related to this solicitation. Future announcements about this solicitation will be posted on this website..

Added: May 03, 2018 4:50 pm Today, the U.S. Department of Justice filed the attached notice with the U.S. Court of Federal Claims related to this solicitation. Future announcements about this solicitation will be posted on this website.

Relevant Questions, Debriefing Requests:
As previously indicated, the following common, relevant questions are provided. FSA is not providing the names of individual evaluators or information deemed "source selection information" in accordance with FAR 2,101.
1. How were proposals evaluated?
RESPONSE: Proposals were evaluated in accordance with the solicitation and Source Selection Plan.
2. Were proposals ranked?
RESPONSE: No.
3. Were responsibility determinations made?
RESPONSE: Responsibility determinations were only made of offerors whose proposals were deemed to be among the most advantageous to the Government.
4. What past performance information was considered?
RESPONSE: All relevant past performance information submitted and available to the evaluators was considered.
5. Were discussions or negotiations entered into?
RESPONSE: No.
6. Was prior participation in litigation considered in the award decision?
RESPONSE: No.
7. Was any Offeror permitted to revise its proposal after the proposal due date and prior to award?
RESPONSE: No.
8. What Department officials participated in the evaluation of proposals?
RESPONSE: Career technical staff of the Department of Education participated in the evaluation of proposals.
9. What Department official made the Source Selection Decision?
RESPONSE: The Source Selection Authority was a professional career staff member of the Federal Student Aid Acquisition's Office.
10. Did the Secretary participate in the evaluation or source selection decision?
RESPONSE: No.

All other relevant information has been provided in each requestor's debriefing letter.

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Added: Feb 02, 2018 4:27 pm Relevant Questions, Debriefing Requests:

As previously indicated, the following common, relevant questions are provided. FSA is not providing the names of individual evaluators or information deemed “source selection information” in accordance with FAR 2,101.

1. How were proposals evaluated?
RESPONSE: Proposals were evaluated in accordance with the solicitation and Source Selection Plan.
2. Were proposals ranked?
RESPONSE: No.
3. Were responsibility determinations made?
RESPONSE: Responsibility determinations were only made of offerors whose proposals were deemed to be among the most advantageous to the Government.
4. What past performance information was considered?
RESPONSE: All relevant past performance information submitted and available to the evaluators was considered.
5. Were discussions or negotiations entered into?
RESPONSE: No.
6. Was prior participation in litigation considered in the award decision?
RESPONSE: No.
7. Was any Offeror permitted to revise its proposal after the proposal due date and prior to award?
RESPONSE: No.
8. What Department officials participated in the evaluation of proposals?
RESPONSE: Career technical staff of the Department of Education participated in the evaluation of proposals.
9. What Department official made the Source Selection Decision?
RESPONSE: The Source Selection Authority was a professional career staff member of the Federal Student Aid Acquisition's Office.
10. Did the Secretary participate in the evaluation or source selection decision?
RESPONSE: No.

All other relevant information has been provided in each requestor's debriefing letter.

In addition to sending a debriefing letter to each timely requester, the Department will be posting responses to common, relevant questions in a FedBizOpps notice.
The Department apologizes for the delays in providing the debriefing responses, and is working diligently to avoid any further delays that may be associated with a lapse in appropriations.
The Department anticipates responding to all debriefing requests not later than February 2, 2018..

Added: Jan 26, 2018 3:46 pm In addition to sending a debriefing letter to each timely requester, the Department will be posting responses to common, relevant questions in a FedBizOpps notice.

The Department apologizes for the delays in providing the debriefing responses, and is working diligently to avoid any further delays that may be associated with a lapse in appropriations.

The Department anticipates responding to all debriefing requests not later than February 2, 2018.

FSA has received a large number of requests for debriefing and is working diligently to respond to all timely debriefing requests.
FSA will send debriefing letters in response to those requests as soon as practicable.
Further information will be provided, as needed, on the precise date when the debriefings will be provided.

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Added: Jan 18, 2018 8:43 pm FSA has received a large number of requests for debriefing and is working diligently to respond to all timely debriefing requests.

FSA will send debriefing letters in response to those requests as soon as practicable.

Further information will be provided, as needed, on the precise date when the debriefings will be provided.

Awarded Vendors: Windham Professionals, Inc. Contract Award Dollar Amount: NTE $400,000,000.00. Contract Award Date: 2018-01-11.

Contract Award. Awarded Vendors: Performant Recovery, Inc. Contract Award Dollar Amount: NTE $400,000,000. Contract Award Date: 2018-01-11.

Added: Jan 11, 2018 5:00 pm Contract Award

Please remember that all proposals received in response to Amendment 0008 must be submitted ONLY to the following email address: mpddcteam@ed.gov..

Added: Jun 17, 2017 10:51 am Please remember that all proposals received in response to Amendment 0008 mustbe submitted ONLY to the following email address:  mpddcteam@ed.gov.

Amendment 0008

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Added: Jun 15, 2017 5:21 pm

Amendment 0008

The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and respond to questions submitted on Amendment 0005, ED-FSA-16-R-0009..

Added: Jun 13, 2017 3:29 pm The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and respond to questions submitted on Amendment 0005, ED-FSA-16-R-0009.

The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and respond to questions submitted on Amendment 0005, RFP No. ED-FSA-16-R-0009.
The closing date and time remains unchanged. Revised proposals shall be submitted no later than June 16, 2017, 5:00 PM Eastern Standard Time ONLY to the following email address: mpddcteam@ed.gov.

Added: Jun 13, 2017 2:52 pm The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and respond to questions submitted on Amendment 0005, RFP No. ED-FSA-16-R-0009.

The closing date and time remains unchanged. Revised proposals shall be submitted no later than June 16, 2017, 5:00 PM Eastern Standard Time ONLY to the following email address: mpddcteam@ed.gov

This Amendment applies only to the 47 Offerors who submitted timely proposals on Feb 29, 2016.
The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and to respond to questions submitted on Amendment 0005.

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Added: Jun 13, 2017 1:48 pm
This Amendment applies only to the 47 Offerors who submitted timely proposals on Feb 29, 2016.

The purpose of this amendment is to update Schedule B.3, Contract Line Item Numbers and to respond to questions submitted on Amendment 0005.

The purpose of this amendment is to establish a deadline for submitting questions regarding changes made to the solicitation by Amendment 0005. Only questions related to the changes made in Amendment 0005 will be accepted for response. All relevant questions must be submitted by 3:00EST, Friday, June 9, 2017.
Please read attachment for responses to some of questions received so far..

Added: Jun 07, 2017 3:23 pm The purpose of this amendment is to establish a deadline for submitting questions regarding changes made to the solicitation by Amendment 0005.  Only questions related to the changes made in Amendment 0005 will be accepted for response.  All relevant questions must be submitted by 3:00EST, Friday, June 9, 2017.

Please read attachment for responses to some of questions received so far.

Added: Dec 23, 2016 2:39 pm Modified: May 26, 2017 2:48 pmTrack Changes

Added: Dec 23, 2016 2:49 pm Modified: May 26, 2017 2:48 pmTrack Changes.

Added: Dec 19, 2016 7:45 am Modified: May 26, 2017 2:48 pmTrack Changes

Added: Dec 23, 2016 2:39 pm Modified: May 26, 2017 2:48 pmTrack Changes

Added: Dec 23, 2016 2:49 pm Modified: May 26, 2017 2:48 pmTrack Changes

After the December 19,2016 notice was posted, two offerors filed protests at the Government Accountability Office, challenging the awards. The Department is evaluating the protester's allegations. The Department's responses to debriefing requests are being postposed and are expected to be issued next week..

Added: Dec 23, 2016 2:49 pm After the December 19,2016 notice was posted, two offerors filed protests at the Government Accountability Office, challenging the awards.  The Department is evaluating the protester's allegations.  The Department's responses to debriefing requests are being postposed and are expected to be issued next week.

After the December 19,2016 notice was posted, two offerors filed protests at the Government Accountability Office, challenging the awards. The Department is evaluating the protester's allegations. The Department's responses to debriefing requests are being postposed and are expected to be issued next week.

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Added: Dec 23, 2016 2:39 pm

 After the December 19,2016 notice was posted, two offerors filed protests at the Government Accountability Office, challenging the awards.  The Department is evaluating the protester's allegations.  The Department's responses to debriefing requests are being postposed and are expected to be issued next week.

Requests for Debriefings. Due to the number of debriefing requests, all Offerors will receive a response to their requests no later than 5:00pm EST, December 23, 2016..

Added: Dec 19, 2016 7:45 am Requests for Debriefings.  Due to the number of debriefing requests, all Offerors will receive a response to their requests no later than 5:00pm EST, December 23, 2016.

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Added: Feb 16, 2016 11:17 am Modified: Dec 16, 2016 1:33 pmTrack Changes

Awarded Vendors: The CBE Group. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: Transworld Systems, Inc. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: Windham Professionals, Inc. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: GC Services Limited Partnership. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: Financial Management Service Investment Corp. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: Premiere Credit of North America, LLC. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

Awarded Vendors: Value Recovery Holding LLC. Contract Award Dollar Amount: NTE $417,100,002. Contract Award Date: 2016-12-09.

The purpose of this amendment is to respond to questions submitted on the solicitation..

Added: Feb 16, 2016 11:17 am The purpose of this amendment is to respond to questions submitted on the solicitation.

The purpose of Amendment 0002 is to Change the Submission Deadline to:
Offers should be received no later than 5:00pm Eastern Standard Time on Feburary 22, 2016 for the following from Section E.1, Solicitation Responses:
(a) Section A of Proposal
(b) Section B of Proposal
(c) Section C of Proposal
(d) Section D of Proposal with the exception of the Subcontracting Plan and the Small Business Participation Plan
Offers should be received no later than 5:00pm Eastern Standard Time on Feburary 29, 2016 for the following from Section D of the Proposal:
(a) Subcontract ing Plan (Attachment 2)
(b) Small Business Participation Plan (Attachment 5)

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Added: Feb 12, 2016 1:06 pm

The purpose of Amendment 0002 is to Change the Submission Deadline to:

Offers should be received no later than 5:00pm Eastern Standard Time on Feburary 22, 2016 for the following from  Section E.1, Solicitation Responses:

(a)  Section A of Proposal
(b)  Section B of Proposal
(c)   Section C of Proposal
(d)  Section D of Proposal with the exception of the Subcontracting Plan and the Small Business Participation Plan

Offers should be received no later than 5:00pm Eastern Standard Time on Feburary 29, 2016 for the following from Section D of the Proposal:

(a)  Subcontract ing Plan (Attachment 2)
(b)  Small Business Participation Plan (Attachment 5)

The purpose of this notice is to issue a Request for Proposal, solicitation ED-FSA-16-R-0009 for Debt Collection Services. This acquisition is issued as a full and open competition.

The Government anticipates awarding multiple Indefinite Delivery/Indefinite Quantity (IDIQ) contracts and Task Orders under NAICS code 561440 for default collection services. The resulting IDIQ awards will have a Base Ordering Period of five (5) years with a single, five (5) year Optional Ordering Period. To fund the work, the Government will issue task orders to one or more contractors throughout the Base and Optional Ordering Periods, with each task order having a one year period of performance.
Questions are due no later than 5:00PM Eastern Standard Time, 21 December 2015, using Attachment 4.
Offers should be received no later than 5:00PM Eastern Standard Time on 22 January 2016. The time of receipt is considered to be the time in which an email is received at the initial point of entry to the Department's infrastructure. (mpddcteam@ed.gov).

Added: Dec 11, 2015 4:45 pm

The purpose of this notice is to issue a Request for Proposal, solicitation ED-FSA-16-R-0009 for Debt Collection Services.  This acquisition is issued as a full and open competition.

The Government anticipates awarding multiple Indefinite Delivery/Indefinite Quantity (IDIQ) contracts and Task Orders under NAICS code 561440 for default collection services.  The resulting IDIQ awards will have a Base Ordering Period of five (5) years with a single, five (5) year Optional Ordering Period. To fund the work, the Government will issue task orders to one or more contractors throughout the Base and Optional Ordering Periods, with each task order having a one year period of performance.

Questions are due no later than 5:00PM Eastern Standard Time, 21 December 2015, using Attachment 4.

Offers should be received no later than 5:00PM Eastern Standard Time on 22 January 2016. The time of receipt is considered to be the time in which an email is received at the initial point of entry to the Department's infrastructure. (mpddcteam@ed.gov)