DE01--DELL Storage and Server Consolidated Maintenance
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C10B25Q0001
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- NNG15SD19B-36C10B25F0011 Federal contract award
- Awardee
- Alvarez LLC
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) has issued a Limited/Sole Source Justification Notice for brand name DELL/EMC virtual training and support services for hardware and software maintenance of the VA's existing DELL/EMC storage infrastructure. The VA determined that only DELL/EMC or its authorized resellers can provide the required 24/7 technical support, software/firmware updates, and on-site response services. The period of performance is 1 year with four 12-month option periods, and the total estimated price is $3,638,815, including an optional 480,000 training credits task. The VA expects to award the requirement to ALVAREZ LLC, a DELL/EMC authorized reseller, under the statutory authority of FAR 6.302-1(c) for a brand name sole-source award.
Notice text
The Department of Veterans Affairs (VA), Office of Information and Technology, Information Technology Operations and Services, Infrastructure Operations, Solutions Delivery has a requirement for brand name DELL/EMC virtual training and support services for hardware and software maintenance for existing VA owned DELL/EMC systems supporting the VA storage infrastructure. The hardware and software maintenance renewal provides the ability to store virtualized data as part of VA s virtualization infrastructure. In addition, it is used to meet a majority of the network-attached storage, compute and data protection needs. The software maintenance shall provide direct access to DELL/EMC technical support via telephone and email 24 hours a day, 7 days a week. The support will also provide continued access to product documentation, knowledge base documentation, user forum, and software and firmware updates to include major releases, point releases, newly released features, service releases, security releases of applicable software/firmware, and bug fixes, on-site response, and installation of software releases. Virtual training shall be provided for all hardware installed, hardware management utilities, and storage metrics. Training shall provide an overview of hardware components, routine management operations, and troubleshooting of common issues. The period of performance shall be October 1, 2024 through September 30, 2025 with four 12-month option periods that may be exercised at the Government s discretion. Additionally, this requirement includes one optional task for 480,000 training credits that may be exercised during the base and/or option periods at the Government s discretion.
Please see attached the J&A for Brand Name DELL/EMC Premium Hardware and Software Maintenance Support
Files
| File | Type | Posted |
|---|---|---|
| JA DELL Storage and Server Consolidated Maintenance - final to post.pdf | ||
| NNG15SD19B 36C10B25F0011_1.docx | DOCX document |
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