DA10--Rauland Responder V Nurse Call System Maintenance and Support Services

Closed Pre-Solicitation Posted

Solicitation number
36C10B25Q0105
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is seeking maintenance and support services for the Rauland Responder V Nurse Call System, primarily for the South Texas Veterans Healthcare System. This Request for Information (RFI) aims to gather vendor capabilities for comprehensive software maintenance, including annual support, software updates, remote and on-site service support, quarterly programming changes, and end-user training. Interested vendors must submit a detailed 10-page response by December 31, 2024, at 2:00 PM EST, addressing their specific capabilities to meet the Performance Work Statement requirements. Respondents must provide company information, corporate experience, specific references, and demonstrate technical proficiency in supporting the Rauland V Nurse Call system. Vendors are required to submit their responses via email to Contract Specialist Justin Daniel and Contracting Officer Evan Schlisserman, with a maximum file size of 5 MB.

The procurement is initially classified under NAICS code 541519 for Other Computer Related Services, with a size standard of $34 million. The contract will have a base 12-month period with four additional 12-month option periods, focusing on maintenance services for the Rauland-Borg Corporation's nurse call system. While the opportunity was initially planned as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, recent modifications indicate it may be a total small business set-aside. The contract will require strict compliance with VA security protocols, including personnel security clearances and data protection procedures. Authorized distributors or maintenance service providers for Rauland-Borg Corporation are encouraged to submit an authorization letter with their response. The contractor must be prepared to provide urgent service calls within 2 hours for critical system issues and maintain comprehensive software licensing and maintenance throughout the contract period.

Notice text

5 versions

Update #5 · Latest ·

The purpose of this Request For Information Loopback announcement is to provide notice that the planned acquisition strategy for 36C10B25Q0105, Rauland Responder V Nurse Call System Maintenance and Support Services has been revised from a Veteran-Owned Small Business set aside to a Small Business set-aside. The solicitation is planned to be released on SAM.gov under NAICS code 541519 within the next few weeks. Please continue to monitor this posting for updates.

Update #4 ·

The purpose of this announcement is to provide notice that the planned acquisition strategy for 36C10B25Q0105, Rauland Responder V Nurse Call System Maintenance and Support Services is a Veteran-Owned Small Business set-aside that will be solicited via the open market on SAM.gov under NAICS code 541519. The solicitation release date is unknown at this time. Please continue to monitor this posting for updates.

Update #3 ·

Amendment TWO:

The Purpose of this amendment is to extend the response time for the RFI to 1/15/2025 @16:00 EST.

Update #2 ·

Request for Information

Maintenance and Support services for Rauland V Nurse Call System

36C10B25Q0105_1 (VA-25-00020517)

Introduction

The purpose of this amendment is to extend the RFI response due date to 1/8/2025 @16:00 EST. Draft PWS can be found in the previous posting notice.

This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

The North American Industry Classification System (NAICS) for this requirement is 541519-Other Computer Related Services with a size standard of $34 million.

2. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of (10) pages. The Government will not review any other information or attachments included, that are in excess of the (10) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached PWS and must include the following:

Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company

Address

Point of Contact

Phone Number

Fax Number

Email address

Company Business Size and Status

For VOSB and SDVOSBs, proof of verification in SBA VetCert.

NAICS code(s)

Socioeconomic data

Data Universal Numbering System (DUNS) Number

Existing Contractual Vehicles (GWAC, FSS, or MAC)

Provide a summary of your capability to meet the requirements contained within the draft PWS.

Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number.

Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

If you are an authorized distributor or authorized to perform maintenance and support services for Rauland- Borg Corporation s Rauland V Nurse Call system please provide authorization letter from the OEM (this letter will not count towards your page limit).

Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.

______ YES _______ NO (if No, answer question g.)

If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort.

3. Response information

Responses are due no later than (1600 EST), (1/8/2025) via email to (Justin Daniel), Contract Specialist at (Justin.Daniel@va.gov) and (Evan Schlisserman), Contracting Officer at (Evan.Schlisserman@va.gov). Please note Maintenance and Support services for Rauland-Borg s Rauland V Nurse Call System in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.

**Please note this RFI will also be posted in two places: SAM.gov and National Aeronautics Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) Government-Wide Acquisition Contract (GWAC). Interested vendors only need to reply to one of these postings.

Update #1 ·

Request for Information

Maintenance and Support services for Rauland V Nurse Call System

36C10B25Q0105 (VA-25-00020517)

Introduction

This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

The North American Industry Classification System (NAICS) for this requirement is 541519-Other Computer Related Services with a size standard of $34 million.

2. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of (10) pages. The Government will not review any other information or attachments included, that are in excess of the (10) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached PWS and must include the following:

Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company

Address

Point of Contact

Phone Number

Fax Number

Email address

Company Business Size and Status

For VOSB and SDVOSBs, proof of verification in SBA VetCert.

NAICS code(s)

Socioeconomic data

Data Universal Numbering System (DUNS) Number

Existing Contractual Vehicles (GWAC, FSS, or MAC)

Provide a summary of your capability to meet the requirements contained within the draft PWS.

Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number.

Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

If you are an authorized distributor or authorized to perform maintenance and support services for Rauland- Borg Corporation s Rauland V Nurse Call system please provide authorization letter from the OEM (this letter will not count towards your page limit).

Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.

______ YES _______ NO (if No, answer question g.)

If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort.

3. Response information

Responses are due no later than (1400 EST), (12/31/2024) via email to (Justin Daniel), Contract Specialist at (Justin.Daniel@va.gov) and (Evan Schlisserman), Contracting Officer at (Evan.Schlisserman@va.gov). Please note Maintenance and Support services for Rauland-Borg s Rauland V Nurse Call System in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.

**Please note this RFI will also be posted in two places: SAM.gov and National Aeronautics Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) Government-Wide Acquisition Contract (GWAC). Interested vendors only need to reply to one of these postings.

Files

File Type Posted
36C10B25Q0105_4.docx DOCX document
36C10B25Q0105_3.docx DOCX document
36C10B25Q0105_2.docx DOCX document
36C10B25Q0105_1.docx DOCX document
36C10B25Q0105.docx DOCX document
Draft PWS Rauland V Nurse Call sytem Maintenance and support services.pdf PDF

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