DA01--Veterans Health Information Systems and Technology (VISTA) Blood Establishment Computer Software (VBECS) Operations and Maintenance Support II

The Department of Veterans Affairs Technology Acquisition Center Austin is seeking sources through a planning-purpose RFI for full lifecycle sustainment, operations and maintenance, bug/fix development, and regulatory compliance of the Veterans Health Administration's VBECS (VISTA Blood Establishment Computer Software) under Operations and Maintenance Support II, ahead of solicitation 36C10B27Q0056; RFI responses are due by 1:00 PM EST on November 30, 2026. No set-aside is used. The classification is NAICS 541519 with a 150-employee size standard and PSC DA01. The contractor must plan, manage, develop bug fixes, test, deploy, maintain, document, and continuously monitor VBECS, an FDA-regulated Class II Medical Device Software product, throughout the DevOps lifecycle. Documentation must comply with 21 CFR 820, ISO 13485:2016, and VA cybersecurity and privacy requirements. The contractor must also support maintenance of VBECS's existing Authority to Operate, including preparing, validating, and submitting documentation within the SNOW Continuous Authorization and Monitoring environment, plus continuous support for audits, assessments, and security reviews. RFI responses must describe an approach to operate VBECS in Microsoft Azure Government using Azure DevOps CI/CD and Infrastructure as Code, and must cite experience supporting FDA-regulated Class II medical-device software within the previous five years. A rough order of magnitude covering positions, responsibilities, experience, certifications, and availability is required for the base period and option periods, with no values or durations stated. Questions are due by 4:00 PM EST on November 17, 2026. Responses, limited to 15 pages and 5 MB, go to Richard.Melton2@va.gov and Diana.Armesto@va.gov and must include company information, a point of contact, UEI, business size and status, socio-economic categories if applicable, and VOSB/SDVOSB certification proof if applicable. The RFI carries no obligation for the Government to acquire services or pay for responses.