DA10--Human Resource Service Delivery (HRSD) Software as a Solution (SaaS)

The Department of Veterans Affairs Technology Acquisition Center is seeking a Human Resource Service Delivery (HRSD) Software as a Service (SaaS) solution to modernize its HR operations. The procurement targets commercially available, FedRAMP-certified moderate-level or above platforms that require no more than 30 percent configuration and must include modules for talent acquisition, onboarding/offboarding, HR forms, helpdesk services, and AI-enabled virtual agents. Key requirements include integration with VA's existing HR Smart system and other platforms, low-code development capabilities, and the ability to support scalability for over 400,000 users with data accessible for reporting within 24-hour refresh cycles. The government is evaluating vendor responses based on capability summaries addressing seven key requirement areas, including pricing structures for enterprise solutions exceeding 400,000 licenses, implementation costs, and pricing adjustments for VA-hosted environments. The initial Request for Information was posted on February 12, 2026, with responses due by 3:00 PM EST on February 20, 2026, and a second RFI with a draft Performance Work Statement and updated questions was subsequently posted on April 9, 2026, under RFI number 36C10B26Q0330.

This procurement is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) in accordance with VAAR 852.219-73, with contractors required to comply with a 50 percent subcontracting limitation to non-SDVOSB firms. No incumbent contractor or current operator has been identified in the available documentation. The specific award value or budget range has not been disclosed in the pre-solicitation materials, though the solicitation encompasses enterprise-level licensing for potentially 400,000 or more users, suggesting a substantial contract value. Responses must be limited to 10 pages, must not include marketing materials or generic capability statements, and must provide comprehensive company information including DUNS number, business size and status, NAICS code, and socioeconomic data. Vendors are encouraged to reference relevant contract vehicles such as GWACs, FSS, or MACs in their submissions, and the contracting office point of contact is John A Adamitis at john.adamitis1@va.gov in Eatontown, New Jersey.