RFI Human Resource Service Delivery HRSD.docx

Request for Information (RFI) The Department of Veterans Human Resource Service Delivery (HRSD) Software as a Solution (SaaS)

1. Introduction This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

The North American Industry Classification System (NAICS) for this requirement is 541519.

Please reference previous RFI 36C10B26Q0193.

2. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included in excess of the 10-page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must include the following:

a. Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For VOSB and SDVOSBs, proof of verification in VetCert.

NAICS code(s) Socioeconomic data Data Universal Numbering System (DUNS) Number or Unique Entity ID Existing Contractual Vehicles (GWAC, FSS, or MAC)

b. Provide a summary of your capability to meet the requirements and questions described in section c

c. Your company’s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 VA Notice of Total Set-Aside for Verified Service-Disabled Veteran-Owned Small Businesses and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs.

(1) VAAR 852.219-73 VA Notice of Total Set-Aside is being provided in this Request for Information for market research purposes only at this time. This RFI is posted as full and open to allow all industry to respond and help create the acquisition strategy.

1. COTS SaaS HRSD Solution

a) Is your solution a commercially available, out-of-the-box Human Resource Service Delivery Software as a Service (SaaS) platform that is Federal Risk and Authorization Management Program (FedRAMP)-certified at a moderate level or above?

b) Does your solution require no more than 30% configuration?

c) Please provide the name of your solution and confirm that it is a certified SaaS, not merely a PaaS (Platform as a Service).

d) Clarify the distinction between configuration and customization in relation to your SaaS offering?

e) Does your product have its own VA Authority to Operate (ATO)?

2. HR Service Delivery Modules

a) Does your solution provide talent acquisition, onboarding/offboarding, HR Forms, HR helpdesk and Generative AI enabled & integrated virtual agents for government organizations?

3. Scalability and Performance

a) Can your solution support scalability and performance for a user base exceeding 400,000 users?

4. Integration Capabilities

a) Can your solution integrate seamlessly with multiple interfaces, including VA’s existing core personnel HR Smart system and other necessary systems to ensure interoperability?

5. Low Code Solutions

a) Does your solution provide VA staff with the ability to develop, manage and deploy low code and AI products?

6. Data Capabilities

a) Does your solution provide timely (refreshed and available for reporting once every 24 hours) access to large data sets for VA consumption and reports?

7. License Pricing

a) Provide your pricing model for enterprise solutions with over 400,000 licenses, including any tiered or volume-based pricing options and a rough order of magnitude for the solution and implementation.

b) Include details on how pricing may scale based on enterprise needs, such as additional users, modules, or features.

c) Explain how prices will change if migrated to VA hosted environments.

Responses are due no later than 3PM EST, February 20th, 2026 via email to John A Adamitis, Daniel Renna, Contract Specialists at john.adamitis1@va.gov, daniel.renna@va.gov and Heather Utt, Contracting Officer at heather.utt@va.gov. Please note “HRSD (location of responding (SEWP, GSA, SAMs))” in the subject line of your response. Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB.