DA01--VA-25-00033964 CORP: (RFI Only) Managed Services VetPro Application Support

Closed Pre-Solicitation Posted

Solicitation number
36C10B25Q0178
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is conducting a Request for Information (RFI) to gather market research and determine acquisition strategy for managed services supporting the VetPro Application Support system. The VetPro system is a critical credentialing software used by Veterans Health Administration facilities to credential over 250,000 healthcare providers across the VA network. The services being procured include maintaining and enhancing the VetPro system, migrating it from the National Institute of Health environment to a secure VA cloud environment, providing comprehensive help desk support, and modernizing the application architecture. Vendors must demonstrate experience with VetPro or similar systems, possess CMMI DEV Level 3 certification, maintain cloud partnerships with Microsoft and Amazon, and have expertise in Agile/SAFe methodologies and 508 compliance. The government plans to solicit the final requirement under an existing contract vehicle such as the GSA IT Multiple Award Schedule Category 54151S, with responses to the RFI originally due February 26, 2025, though there have been multiple modifications to the timeline.

This opportunity is designated as a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) that are verified in the SBA VetCert database, falling under NAICS code 541512 with a size standard of $34 million. The contract structure will include a 12-month base period with four 12-month option periods and one 30-day optional transition period, providing potential for up to five years of services. Key performance requirements include Tier 1-3 service desk support operating from 7:00 AM to 6:00 PM EST, and contractors must ensure that no more than 50% of government payments go to non-SDVOSB subcontractors in compliance with VAAR 852.219-73 limitations. The final solicitation (36C10B25Q0178) was initially anticipated for release at the end of July or early August 2025, though recent modifications indicate the solicitation has been cancelled. No incumbent contractor is specifically identified in the documentation, and while no specific contract value is mentioned, the scope of supporting over 250,000 healthcare providers suggests a substantial financial commitment from the VA.

Notice text

6 versions

Update #6 · Latest ·

Modification to a Previous Notice

Modification to a Previous Notice

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Modification to a Previous Notice

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36C10B25Q0178, CORP Managed Services VetPro Application Support - Re-Compete, will be CANCELLED. No further action is required.

Update #5 ·

36C10B25Q0178, CORP Managed Services VetPro Application Support - Re-Compete, will be released on T4NG under Total SDVOSB set-aside procedures. The release date is anticipated for end of July/early August.

Update #4 ·

IMPORTANT—PLEASE READ

Amended notice: Responses are NOW due no later than February 26, 2025, 1:00 PM Eastern

Only responses that conform to the instructions in the attached "VetPro RFI" document will be considered. Marketing materials and/or generic capability statements will not be accepted or reviewed.

This is a Request for Information (RFI) only NOT a Solicitation for Offers (SFO). Responses are intended for determining acquisition strategy only. Responses are evaluated for capability only with the intent of using the results of this RFI to determine set-aside procedures for Service-Disabled Veteran Owned-Small Business (SDVOSB) sources. No feedback will be provided as to whether or not your response is considered to be capable.

If two or more SDVOSBs are determined to be capable, this requirement will be solicited in accordance with VAAR 852.219-73 (NOV 2022) (DEVIATION) VA Notice of Total Set-Aside for Verified SDVOSBs and 13 CFR §121 and 125. In addition, the intent is to solicit under an existing contract vehicle, e.g., General Services Administration - Information Technology Multiple Award Schedule Category 54151S.

A response to this RFI is NOT required for eligibility status for the upcoming SFO. RFI response capability is NOT considered during technical evaluation of responses to SFO. The government does not intend to pay for the information submitted in response to this RFI.

Update #3 ·

IMPORTANT PLEASE READ This is a Request for Information (RFI) only. Responses are intended for determining acquisition strategy. The government s intent is to solicit this requirement under an existing contract vehicle, e.g., General Services Administration - Information Technology Multiple Award Schedule Category 54151S. Responses are evaluated for capability only with the intent of using results of this RFI to determine set-aside procedures for Service-Disabled Veteran Owned-Small Businesses sources. No feedback will be provided as to whether or not your response is considered to be capable. The results of this RFI do not in any way preclude any offeror within set-aside determination limitations. Please note that the government does not intend to pay for the information submitted in response to this RFI.

Update #2 ·

IMPORTANT PLEASE READ This is a Request for Information (RFI) only. Responses are intended for determining acquisition strategy. The government s intent is to solicit this requirement under an existing contract vehicle, e.g., General Services Administration - Information Technology Multiple Award Schedule Category 54151S. Responses are evaluated for capability only with the intent of using results of this RFI to determine set-aside procedures for Service-Disabled Veteran Owned-Small Businesses sources. No feedback will be provided as to whether or not your response is considered to be capable. The results of this RFI do not in any way preclude any offeror with set-aside determination limitations. Please note that the government does not intend to pay for the information submitted in response to this RFI.

Update #1 ·

IMPORTANT PLEASE READ

This is a Request for Information (RFI) only. Responses are intended for determining acquisition strategy. The government s intent is to solicit this requirement under an existing contract vehicle, e.g., General Services Administration - Information Technology Multiple Award Schedule Category 54151S. Responses are evaluated for capability only with the intent of using results of this RFI to determine set-aside procedures for Service-Disabled Veteran Owned-Small Businesses sources. No feedback will be provided as to whether or not your response is considered to be capable. The results of this RFI do not in any way preclude any offeror with set-aside determination limitations. Please note that the government does not intend to pay for the information submitted in response to this RFI.

Files

File Type Posted
36C10B25Q0178_2.docx DOCX document
36C10B25Q0178_1.docx DOCX document
36C10B25Q0178.docx DOCX document
VetPro - RFI .pdf PDF
VetPro - RFI .pdf PDF
VetPro - RFI .pdf PDF
36C10B25Q0178.docx DOCX document
VetPro - PWS for RFI.pdf PDF

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