DA01--RFI for CCR&A Vendor Demonstrations (VA-26-00031811)

The Department of Veterans Affairs Technology Acquisition Center has issued a Request for Information (RFI) Special Notice (Solicitation Number 36C10B26Q0120) seeking vendor demonstrations for Community Care Referral, Authorization, Utilization Management, and Care Coordination Systems (CCRA). This RFI is part of the VA's Veteran Health Administration efforts to gather industry capabilities and inform a future recompete of the existing HealthShare Referral Manager system. The RFI represents an information-gathering phase rather than a formal binding procurement and is not a solicitation for immediate contract award. The VA Technology Acquisition Center, located in Eatontown, New Jersey, is managing this opportunity under NAICS code 541512 (Computer Systems Design Services). The extended submission deadline is February 2, 2026, at 12:00 PM EST, with questions previously submitted currently under review and official responses forthcoming through amendment.

The VA seeks to identify vendors capable of demonstrating fully deployable solutions for managing the over 8.5 million annual community care referrals and authorizations processed across the VA's Community Care Network, which operates in all 50 states with spending exceeding $35 billion. Vendors must submit responses including company information, relevant references, contract vehicle details (GSA Schedules or GWACs), and evidence of prior implementation experience in healthcare settings to Felica Griffin at Felica.Griffin@va.gov with the solicitation number in the subject line. Responses will be evaluated using a comprehensive rubric spreadsheet assessing technical and business capabilities across nine key areas each, including usability, service-oriented architecture, automation, scalability, security/compliance, interoperability, and analytics. Higher-scoring proposals will be invited for one-hour live demonstrations within 30 days of the submission deadline. The system must support up to 7,500 concurrent VA users during peak hours, integrate with multiple VA systems (CPRS, Oracle Health) and external healthcare systems using standards such as HL7, FHIR, X12, and DICOM, and comply with Section 508 accessibility standards and VA's Technical Reference Model requirements.