DA01--Replacement Model for VA. gov
Closed Pre-Solicitation Posted
- Solicitation number
- 36C10B26Q0131
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center is preparing to solicit replacement and modernization services for VA.gov, with the current plan to issue the solicitation in the first quarter of fiscal year 2027, though no specific release date has been established. No set-aside applies.
The modernization effort requires maintaining service continuity for millions of users while integrating with a diverse portfolio of legacy and emerging systems, operating within a regulated federal environment, and supporting long-term scalability, adaptability, and resilience. VA seeks solutions addressing experience design, platform architecture, content strategy, governance, analytics, and operating models to deliver a premier, modern, secure, and Veteran-centric digital experience across all benefit portfolios.
An initial Request for Information (RFI) was issued January 15, 2026, with a response deadline of February 5, 2026. A loopback notification was issued May 5, 2026, requesting additional information with a response deadline of May 5, 2026, at 9:00 AM Eastern Time. Responses are limited to 10 pages and should include descriptions of relevant ideas and capabilities, case studies from similar environments, user journey workflows for identity proofing and sign-in, known limitations and risks, and lessons learned from past deployments. Diagrams and visuals are encouraged and do not count toward the page limit.
VA may schedule follow-on discussions with respondents to further explore proposed solutions. The contracting office is located in Eatontown, New Jersey. The primary point of contact is Allison Fulton (Allison.fulton@va.gov). NAICS code 541519 (Other Computer Related Services) applies; PSC is DA01.
Notice text
3 versions
Update #3 · Latest ·
The Government is still developing and redefining its requirements for this acquisition. Although the current plan is to solicit in FY27, the Government does not have an estimate as to when the solicitation will be released. Please continue to monitor SAM.gov for updates regarding this requirement.
Update #2 ·
Request for Information Replacement Model for VA.gov Issued: January 15, 2026 Background and Scope: The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA s goal is to provide a best-in-class online experience to our nation s Veterans, their families, and other stakeholders thru VA s central entry point for benefits, healthcare, services, and information. The request complements Notice ID: 365357 Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that: Maintains continuity of service for millions of users. Integrates with a diverse portfolio of legacy and emerging systems. Operates within a regulated, highly visible federal environment. Supports long-term scalability, adaptability, and resilience. Offers more seamless customer experience. Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios. VA welcomes responses that include: Descriptions of relevant ideas, capabilities, and approaches. Case studies or examples from similar environments. User journey workflows for identity proofing, sign-in, recovery, and navigation. Known limitations, risks, and tradeoffs. Lessons learned from past deployments. Responses may be informal and narrative; diagrams, visuals, and workflow illustrations are encouraged (attachments such as images or separate diagram files do not count toward the page limit). Follow-On Engagement: VA may schedule follow-on discussions to better understand selected responses. Participation does not imply competitive advantage. No Commitment to Procure: This request does not obligate VA to pursue a procurement or award a contract. How VA Intends to Use This Information: Responses will inform planning, requirements development, and potential pilot efforts without committing VA to any specific action. Response Instructions: Submission deadline: February 5, 2026 Submission method: Allison Fulton, Allison.fulton@va.gov, Evan Schlisserman, evan.schlisserman@va.gov File format: PDF preferred; Microsoft Word acceptable Page limit: Responses should not exceed ten (10) pages The ten-page limit should be devoted to substantive, experience-focused responses to this request and should not be used for general corporate marketing, promotional content, or boilerplate company information. , excluding appendices, company overviews, past performance information, and attached visuals/diagrams. Respondents are requested to include: Company or organization overview (name, location, and brief description of relevant capabilities). Relevant experience with similar challenges. Responses to the topics and questions in this request. Descriptions of relevant technologies and approaches. Any additional information relevant to VA's objectives.
Update #1 ·
Request for Information
Replacement Model for VA.gov
Issued: January 15, 2026
Background and Scope:
The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA s goal is to provide a best-in-class online experience to our nation s Veterans, their families, and other stakeholders thru VA s central entry point for benefits, healthcare, services, and information.
The request complements Notice ID: 365357
Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov
VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that:
Maintains continuity of service for millions of users.
Integrates with a diverse portfolio of legacy and emerging systems.
Operates within a regulated, highly visible federal environment.
Supports long-term scalability, adaptability, and resilience.
Offers more seamless customer experience.
Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios.
VA welcomes responses that include:
Descriptions of relevant ideas, capabilities, and approaches.
Case studies or examples from similar environments.
User journey workflows for identity proofing, sign-in, recovery, and navigation.
Known limitations, risks, and tradeoffs.
Lessons learned from past deployments.
Responses may be informal and narrative; diagrams, visuals, and workflow illustrations are encouraged (attachments such as images or separate diagram files do not count toward the page limit).
Follow-On Engagement:
VA may schedule follow-on discussions to better understand selected responses. Participation does not imply competitive advantage.
No Commitment to Procure:
This request does not obligate VA to pursue a procurement or award a contract.
How VA Intends to Use This Information:
Responses will inform planning, requirements development, and potential pilot efforts without committing VA to any specific action.
Response Instructions:
Submission deadline: February 5, 2026
Submission method: Allison Fulton, Allison.fulton@va.gov, Evan Schlisserman, evan.schlisserman@va.gov
File format: PDF preferred; Microsoft Word acceptable
Page limit: Responses should not exceed ten (10) pages The ten-page limit should be devoted to substantive, experience-focused responses to this request and should not be used for general corporate marketing, promotional content, or boilerplate company information.
, excluding appendices, company overviews, past performance information, and attached visuals/diagrams.
Respondents are requested to include:
Company or organization overview (name, location, and brief description of relevant capabilities).
Relevant experience with similar challenges.
Responses to the topics and questions in this request.
Descriptions of relevant technologies and approaches.
Any additional information relevant to VA's objectives.
Files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0131_1.docx | DOCX document | |
| RFI Loopback for DA01--Replacement Model for VA.gov (36C10B26Q0131).docx | DOCX document | |
| 36C10B26Q0131.docx | DOCX document |
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