RFI Loopback for DA01--Replacement Model for VA.gov (36C10B26Q0131).docx

This is a Request for Information (RFI) loopback notification issued by the Department of Veterans Affairs Technology Acquisition Center regarding solicitation number 36C10B26Q0131 for a replacement model for VA.gov. The RFI, originally issued on January 15, 2026, informs industry that the VA anticipates releasing an associated solicitation in the first quarter of fiscal year 2027. The product/service code is DA01, and responses to this RFI loopback are due by May 5, 2026, at 9:00 AM Eastern Time. The contracting office is located in Eatontown, New Jersey (zip code 07724), with Contract Specialist Allison Fulton serving as the primary point of contact (Allison.fulton@va.gov).

The VA is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing VA.gov with a modern, secure, and Veteran-centric digital experience. Respondents are encouraged to provide descriptions of relevant ideas and capabilities, case studies from similar environments, user journey workflows for identity proofing and navigation, known limitations and risks, and lessons learned from past deployments. The modernization effort must maintain service continuity for millions of users, integrate with diverse legacy and emerging systems, operate within a regulated federal environment, and support scalability and resilience. The VA may schedule follow-on discussions with respondents to further explore proposed solutions and approaches.