CustomerX Pod 2 - User Adoption, Training & Exercise, and Release & Deployment Support

Award Notice Posted

Solicitation number
HT003824C0004
Agency
Awarded
to Accenture Federal Services LLC
Set-aside
No set-aside

Opportunity facts

Contract number
HT003824C0004 Federal contract award
NAICS code
Not on record
PSC
Not on record
Place of performance
Arlington, Virginia, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Health Agency awarded a contract modification to Accenture Federal Services LLC (CAGE Code 1ZD18) on January 29, 2026, for a contract value of $34,205,562.53 to extend CustomerX Pod 2 training, exercise, user adoption, and release and deployment support services for Joint Operational Medicine Information Systems (JOMIS) modern products, including Health Care Delivery, MHS GENESIS-Theater, Theater Blood-Mobile, Medical Common Operating Picture, and Operational Medicine Data Service. The extension covers an additional nine months through a combination of a six-month option period (January 8-July 8, 2026) and an optional three-month transition period (September 9-October 8, 2026), with funding sourced from both Operations & Maintenance and Procurement budgets. The modification was justified as a sole source acquisition under 10 U.S.C. 3204(b)(B) due to unacceptable delays in fulfilling agency requirements and the determination that Accenture is the only responsible source capable of providing uninterrupted, highly specialized services during the critical testing, fielding, and deployment phases of JOMIS modern products without incurring significant transition risks and operational delays.

Notice text

CustomerX Pod 2 - Training & Exercise, User Adoption, Release & Deployment Support for JOMIS Modern Products

Awarded contract HT003824C0004 to ACCENTURE FEDERAL SERVICES LLC for 34205562.53 on 2026-01-29.

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