Customer X POD 2 training support, release & deployment, and user support management

Ended Definitive Contract Awarded Last action

Contract number
HT003824C0004
Awardee
Awarding agency
Obligated
$33,529,657

Award facts

Contract value 68% obligated
  • $45,456,178.24 Current, with exercised options
  • $49,427,365.82 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 13 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22203, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00015 $0
Exercise an Option P00014 $4,840,936
Supplemental Agreement for work within scope P00013 $0
Funding Only Action P00012 · Customerx user adoption, deployment, release, and exercise/training $5,255,237
Additional Work (new agreement, FAR part 6 applies) P00011 $3,926,900
Additional Work (new agreement, FAR part 6 applies) P00010 $884,826
Other Administrative Action P00009 $0
Supplemental Agreement for work within scope P00008 · Customerx user adoption, deployment, and exercise/training $0
Exercise an Option P00007 · Customerx POD 2: training and exercise support, deployment, user adoption $6,298,515
Other Administrative Action P00006 · Customerx POD 2 user adoption, training and exercise support, deployment $0
Supplemental Agreement for work within scope P00005 · Customerx POD 2 - user adoption, training & exercise support, deployment $0
Other Administrative Action P00004 · Customerx POD 2-training/exercise, user adoption, deployment support $0
Exercise an Option P00003 · Customerx training and exercise support POD 2 $6,405,110
Other Administrative Action P00002 $0
Supplemental Agreement for work within scope P00001 · Customerx POD 2 - training and exercise support, user adoption, deployment -$212,237
Original award $6,130,370
Show all 16

About this award

The Defense Health Agency awarded a $34.2 million definitive contract to Accenture Federal Services LLC for Customer X Pod 2 training support, release and deployment, and user support management on April 8, 2024, under firm fixed pricing with no set-aside.

Place of performance is Arlington, VA. The originating solicitation describes training support, release and deployment, and user adoption management for a Customer X system, including exercise and training delivery and user support management.

The contract carries an ultimate completion date of October 7, 2026. Subcontractors named include CDW Government LLC, Sky Communications Inc., and Program Management Solutions LLC.

In fiscal 2025, the contract invoiced $10.2 million across 29.4 FTEs and 61,061 contractor hours, reflecting a derived government-paid hourly rate of $167.06/hr. Accenture subcontracted approximately 25% of contractor hours in fiscal 2025. In fiscal 2024, the contract invoiced $5.8 million across 2.6 FTEs and 5,512 contractor hours at a derived rate of $1,060.72/hr, indicating a shift toward higher-volume, lower-unit-cost labor delivery in the second fiscal year.

Subawards

Subcontractor Amount Awarded
CDW Government LLC Customer X POD 2 training support, release & deployment, and user support management procurement in support of the SOW $45,340
Sky Communications Inc. Customer X POD 2 training support, release & deployment, and user support management procurement in support of the SOW $60,500
Program Management Solutions, LLC Customer X POD 2 training support, release & deployment, and user support management procurement in support of the SOW $414,993
Sky Communications Inc. Customer X POD 2 training support, release & deployment, and user support management procurement in support of the SOW $615,971

Quick answers

Who was awarded contract HT003824C0004?

HT003824C0004 was awarded to Accenture Federal Services LLC by Defense Health Agency (Department of Defense) on April 8, 2024.

How much is contract HT003824C0004 worth?

The government has obligated $33,529,657 on HT003824C0004. Its current value, with exercised options, is $45,456,178. Its potential value, with all options, is $49,427,366.

Was contract HT003824C0004 competed?

The extent of competition for HT003824C0004 was full and open competition. The government received 13 offers.

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