Customer Support Services
Closed Pre-Solicitation Posted
This opportunity was awarded. See the award notice from , or the latest solicitation from .
- Solicitation number
- FA441725Q0014
- Agency
- Air Force Special Operations Command Air Force, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 561110 Office Administrative Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- Hurlburt Field, Florida 32544, United States
- Points of contact
-
- Amy Jenkins amy.jenkins.4@us.af.mil (850) 884-7692
- Nashawna Browne nashawna.browne@us.af.mil (850) 884-6200
Notice details come from SAM.gov. Updated .
About this opportunity
The 1st Special Operations Force Support Squadron (1 SOFSS) and Military Personnel Flight Section of the Department of the Air Force Special Operations Command are seeking contract support for customer support services. The contractor will provide personnel, equipment, supplies, and other services necessary to perform administration of various personnel programs, including Automatic Records Management, Military Personnel Data System, Casualty Support, and Family Service Group Life Insurance. The contract will be a Firm Fixed Price award, and the North American Industry Classification System (NAICS) code is 561110 - Office Administrative Services. The solicitation will be issued in electronic format only, and the proposal due date will be specified when the solicitation is released, which is expected to be on or about December 1, 2024.
This procurement is set aside for Total Small Business. Offerors must be registered in the System for Award Management (SAM) to be eligible for award. The contract value is not provided, but the size standard for this NAICS code is $12,500,000.00. No additional information is given about incumbent contractors or the budget for this procurement.
Notice text
The 1st Special Operations Force Support Squadron (1 SOFSS) and Military Personnel Flight Section request contract support for the Customer Support Section for non-personal services. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform customer support services as defined in the Performance Work except for those items specified as government furnished property and services. Services will include administration of personnel programs to include: Automatic Records Management and Personnel Records Display Application, Military Personnel Data System, Common Access Cards, Casualty Support, Adoption, Citizenship, INTRO, Family Care Plans, Service Group Life Insurance and Family Service Group Life Insurance, and shared programs with Finance Defense Joint Military Systems, Master Military Pay Accounts, and Leave Web programs. A DD Form 254, Department of Defense Contract Security Classification Specification, is part of the requirement for access to secure systems as stated in Section 1.9.3 of Performance Work Statement.
The contract issued will be Firm Fixed Price
The North American Industry Classification System (NAICS) code is 561110 – Office Administrative Services and the Size Standard is $12,500,000.00. This solicitation will be issued in electronic format only and will be available on or about 01 December 2024. The proposal due date will be specified in the solicitation when it is issued. No additional media (CD-ROM,floppy disks, faxes, etc) will be provided. Paper copies of this solicitation will not be available. Other methods of requesting a package will not be honored.
This solicitation will be a Total Small Business Set-Aside
Offerors must be registered in the System for Award Management (SAM) in order to be eligible to receive an award from any Government solicitation. Visit theSAM website https://sam.gov/content/home for more information.
For additional information or assistance, please contact:
SrA Nashawna Browne Contract Specialist, email: nashawna.browne@us.af.mil
AND
CIV Amy Jenkins , Contracting Officer, email: amy.jenkins.4@us.af.mil
Notice history
| Notice | Type | Posted |
|---|---|---|
| Customer Support Services Award | Award Notice | |
| Customer Support Services | Solicitation | |
| Customer Support Services | Pre-Solicitation | |
| Customer Support Services | Pre-Solicitation |
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