CSU non-emergency medical transportation services

The Indian Health Service seeks quotations for non-emergency medical transportation services under the Buy Indian Act, with proposals due July 31, 2026 at 2:30 PM CT. This is an Indian Small Business Economic Enterprise (ISBEE) set-aside; only Indian Economic Enterprises and small business concerns that complete the IHS Indian Economic Enterprise Representation form are eligible.

Place of performance is Clinton, Oklahoma, serving three facilities across 18 primary Oklahoma counties and 13 surrounding referred-care counties including Oklahoma City and Tulsa metropolitan areas. Services are required Monday through Friday, 7:00 AM to 7:00 PM, with weekend availability on request.

The procurement uses a one-year Blanket Purchase Agreement with a potential five-year performance period. Contractor must furnish all personnel, vehicles meeting ADA standards (minimum five-year-old models with four doors, heating, and air conditioning), and scheduling/dispatch systems. Vehicle operators require valid Oklahoma driver's licenses, Basic Life Support certification, criminal background checks renewed annually, drug screening, and annual training in HIPAA privacy, child sexual abuse prevention, and IHS rules. Commercial automobile liability insurance must be at least $1,000,000 per occurrence plus $3,000,000 umbrella coverage.

Pricing is firm-fixed-price with tiered structure: flat rates for trips up to 50 miles from three origin points, plus per-mile rates for longer trips. Performance standards require 90% on-time pickup within 10 minutes, 98% trip completion rate, maximum 2% no-show rate, and no more than 2 substantiated complaints per 100 trips quarterly. Service Contract Act wage determinations apply.

Evaluation weighs technical capabilities (fleet, equipment, scheduling, security, privacy, program management) at 40%, past performance at 40%, and price at 20%. The NAICS code is 485999 (size standard $19.0 million). Quotations must be emailed to krishna.harriman@ihs.gov.