Cranial prosthesis and related services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 is soliciting proposals for the provision of medical-grade cranial prostheses and related services, including measuring, fitting, customization, and styling services for eligible veterans. Key requirements mandate that contractors employ state-licensed cosmetologists (in Washington DC, Maryland, or Virginia) or certified trichologists with a minimum of two years of cranial prosthesis experience, current Basic Life Support certification, and training in scalp health and infection control. All services must be delivered at ADA-accessible, approved contractor facilities with appropriate privacy accommodations, and initial prosthesis delivery must occur within 30 days of order receipt. Evaluation criteria include licensure and regulatory compliance, professional qualifications and specialized training, facility quality, cranial prosthesis product capabilities, oral presentation performance, past performance, and price. The current proposal submission deadline is March 20, 2026 at 4:00 PM Eastern Time, following two amendments that extended the original March 9, 2026 deadline; questions regarding the solicitation were due March 4, 2026 at 2:00 PM Eastern Standard Time.

This solicitation is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) sole source set-away with the government intending to award multiple contracts to three to five vendors competitively. The contract is structured as an Indefinite Delivery Indefinite Quantity (IDIQ) agreement with a base period running from April 1, 2026 through March 31, 2027, followed by four optional one-year renewal periods through March 31, 2031, with a minimum guarantee of $5,000 per contractor and a ceiling of $1,800,000 overall. The solicitation encompasses 11 line items including human hair and synthetic cranial prostheses in multiple configurations, cap construction types, repair services, change fees, and cancellation fees, with estimated quantities increasing annually across the contract period. Contractors must maintain professional liability insurance of $1 million per occurrence and $3 million aggregate, comply with Service Contract Act wage determination requirements, and submit pricing as fully-loaded per-unit prices with allowable annual escalation for option years. Services will be performed at the Washington, DC VA Medical Center located at Washington, DC 20422, USA.