S02 36C24526Q0297 CRANIAL PROSTHESIS DC NEW SOLICITATION.pdf

1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24526Q0297 2-23-2026

Aria Melville; Aria.Melville@va.gov 410-605-7000 ext.52830 03-09-2026

16:00 ET

19ACQ

Department of Veterans Affairs Perry Point VA Medical Center Contracting Office (19ACQ) 1 Boiler House Road, Bldg. 101C, Room 4 Perry Point MD 21902 Aria Melville, Contracting Officer

X 100

X

339113

800 Employees

N/A

X

Department of Veterans Affairs Washington DC VA Medical Center Prosthetics and Sensory Aids Service 50 Irving Street, NW Washington DC 20422

19ACQ

Department of Veterans Affairs Perry Point VA Medical Center Contracting Office (19ACQ) 1 Boiler House Road, Bldg. 101C, Room 4 Perry Point MD 21902

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp Invoice Setup Information 1-877-489-6135

See CONTINUATION Page

Provision of Cranial Prosthesis in addition to measuring and fitting services for the Washington. D.C. VA Medical Center.

Estimated Period of Performance:

Base Year: April 1, 2026 – March 31, 2027 Option Year 1: April 1, 2027 – March 31, 2028 Option Year 2: April 1, 2028 – March 31, 2029 Option Year 3: April 1, 2029 – March 31, 2030 Option Year 4: April 1, 2030 – March 31, 2031

Performance Work Statement on page: 16.

Contractor shall be responsible for correct wages, titles, and compliance with all applicable wage and hour laws of Wage and Determination: 2015-4281 Rev.35

Contracting Officer: Aria Melville, Aria.Melville@va.gov

See CONTINUATION Page x X x one(1)

Aria Melville Contracting Officer

36C24526Q0297

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

B.3 PERFORMANCE WORK STATEMENT (PWS)

B.4 IT CONTRACT SECURITY

B.5 CONTRACTOR’S RESPONSIBILITY- CONTRACTORS PERFORMANCE

ASSESMENT REPORTING SYSTEM (CPARS)

SECTION C - CONTRACT CLAUSES

C.1 52.216-18 ORDERING (AUG 2020)

C.2 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.3 52.216-22 INDEFINITE QUANTITY (OCT 1995) (DEVIATION NOV 2025)

C.4 52.216-32 TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEP 2019) ... 43

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.6 52.219-14 LIMITATIONS ON SUBCONTRACTING (OCT 2022)

C.7 52.219-27 NOTICE OF SET-ASIDE FOR, OR SOLE-SOURCE AWARD TO,

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS(SDVOSB) CONCERNS

ELIGIBLE UNDER THE SDVOSB PROGRAM (FEB 2024)(DEVIATION OCT 2025)

C.8 52.240-93 BASIC SAFEGUARDING OF COVERED CONTRACTOR

INFORMATION SYSTEMS (DEVIATION NOV 2025)

C.9 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY

(FEB 2023)

C.10 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA

BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.11 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.12 VAAR 852.219-76 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.13 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.14 VAAR 852.237-70 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE

(OCT 2019)

C.15 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)

C.16 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.17 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION 2015-4281 REV. 35

D.2 PROPOSED CONTRACTED FACILITIES

D.3 EXHIBIT A – CRANIAL PROSTHESIS SAMPLE ORDER FORM

D.4 EXHIBIT B – DELIVERY ACKNOWLEDGEMENT FORM

D.5 EXHIBIT C – VETERAN SURVEY FORM

D.6 EXHIBIT D – MEDICAL GRADE CRANIAL PROSTHESIS CLARIFICATION

D.7 CONTRACTOR CERTIFICATION: IMMIGRATION AND NATIONALITY ACT OF

1952, AS AMENDED

D.8 QUALITY ASSURANCE AND SURVIELANCE PLAN

SECTION E - SOLICITATION PROVISIONS

E.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

(DEVIATION NOV 2025)

E.3 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023) (DEVIATION OCT 2025)

E.4 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021) (DEVIATION OCT 2025)

E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION

FEB 2025)

E.6 52.216-1 TYPE OF CONTRACT (APR 1984) (DEVIATION NOV 2025)

E.7 52.216-27 SINGLE OR MULTIPLE AWARDS (OCT 1995)

E.8 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (FEB 2024)

(DEVIATION NOV 2025)

E.9 52.225-2 BUY AMERICAN CERTIFICATE (OCT 2022)

E.10 52.233-2 SERVICE OF PROTEST (SEP 2006) (DEVIATION NOV 2025)

E.11 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

E.12 52.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (NOV 2020)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

Name:

Address:

SAM UEI:

Point of Contact:

Email:

Phone:

b. GOVERNMENT:

Aria Melville, Contracting Officer VA Maryland Health Care System Contracting Officer (19ACQ) 1 Boiler House Road, Bldg. 101C, Room 4 Perry Point, MD 21902 aria.melville@va.gov 410-605-7000 x52830

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Paid by Purchase Card

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Payment will be made by Government Purchase Card.

Mandatory written disclosures required by FAR clause 52.203-13 to the Department of Veterans Affairs, Office of Inspector General (OIG) must be made electronically through the VA OIG Hotline at http://www.va.gov/oig/contacts/hotline.asp and clicking on "FAR clause 52.203-13 mailto:aria.melville@va.gov

Reporting." If you experience difficulty accessing the website, call the Hotline at 1-800-488-8244 for further instructions.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

The Contractor shall provision Cranial Prostheses in addition to fitting and measuring services to beneficiaries of the Department of Veterans Affairs (VA) on site at the vendor’s location. The Veterans under this requirement are served by the Washington DC VAMC.

The Government intends to enter into a Fixed Price, Indefinite Delivery Indefinite Quantity (IDIQ) contract for the required services. The minimum guarantee on the contract shall be $5,000.00 for each contractor including base and all option years. The ceiling for this contract will be set at $1,800,00.00. The Government is not obligated to any specific quantity beyond the minimum guarantee but shall be obligated to provide payments for all services provided in accordance with this solicitation.

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

130.00 EA __________________ __________________

Cranial Prosthesis - Human Hair (up to 12 inches) Short

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

Cranial Prosthesis - Human Hair (13-18 inches) Long

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis - Synthetic (up to 12 inches) Short

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis - Synthetic (13-18 inches) Long Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Cap Construction - Silk Top (silk or lace)

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Cap Construction - Monofilament Medical (sensitive scalp)

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Cap Construction – Customized Medical

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Cap construction – Polyurethane Materials

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Repair Services

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Change Fee Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Cancellation Fee

Contract Period: Base POP Begin: 04-1-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

BASE YEAR TOTAL __________________

ITEM

NUMBER

DESCRIPTION OF

134.00 EA __________________ __________________

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028

PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis - Synthetic (13-18 inches) Long

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Cranial Prosthesis Change Fee

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

OPTION YEAR 1 TOTAL __________________

DESCRIPTION OF

138.00 EA __________________ __________________

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies

Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

OPTION YEAR 2 TOTAL __________________

DESCRIPTION OF

142.00 EA __________________ __________________

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030

PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

OPTION YEAR 3 TOTAL __________________

DESCRIPTION OF

146.00 EA __________________ __________________

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200%

Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Colors: Black, Brown, White, Blonde, Red, Gray (Black/White) Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided Density: 85% - 200% Services: Installation, Measuring and Fitting, Initial Style

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030

POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

Contract Period: Base POP Begin: 04-1-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 339113 - Surgical Appliance and Supplies Manufacturing

OPTION YEAR 4 TOTAL __________________

Base and All Option Years Total: ___________________________

B.3 PERFORMANCE WORK STATEMENT (PWS)

WASHINGTON DC VA MEDICAL CENTER

CRANIAL PROSTHESIS, FITTING AND MEASURING SERVICES

1. SCOPE

The Department of Veterans Affairs (VA), Washington DC VA Medical Center (DC), has a large population of eligible veterans requiring assistance with the provision of Cranial Prostheses in addition to fitting and measuring services. It is DC’s intention to solicit and award multiple contracts to at least 3, but no more than 5 qualified vendors on a competitive basis under the authority of Title 38 U.S.C. Section 8123. Anticipated contract period is April 1, 2026, through March 31, 2031, with four (4) one (1) year follow-on option periods exercisable at the government’s sole discretion.

The Cranial Prostheses and related services are to be provided to veterans enrolled in the following facility.

Washington DC VA Medical Center 50 Irving Street, NW Washington, DC 20422

2. BACKGROUND

The Prosthetics and Sensory Aids Service (PSAS) is responsible for providing eligible Veterans with cranial prosthesis when a VA clinician has determined that the cranial prosthesis is medically necessary and serves as a direct and active component of the veteran’s treatment or rehabilitation.

Cranial prosthesis (medical-grade wigs) is provided to veterans who experience hair loss due to medical conditions or treatments such as chemotherapy, alopecia or severe burns. When clinically prescribed, the cranial prosthesis plays a key role in the veteran’s overall treatment plan, contributing to mental health, confidence, and quality of life. This service is authorized under 38 U.S.C. §§ 1701(6)(F) and 1710(a), and outlined in 38 CFR §§ 17.3200–17.325 as part of the VA’s responsibility to furnish prosthetic items that are medically necessary and not solely for comfort or convenience.

To fulfill this mission and meet growing demands, the Washington DC Prosthetics Department seeks to establish a multi-award contract with qualified vendors who can fabricate and provide cranial prostheses that meet medical-grade standards, accommodate diverse cosmetic and cultural needs, and comply with clinical specifications outlined by prescribing providers. The purpose of this contract is to ensure timely, equitable, and cost-effective access to these critical devices for all eligible Veterans.

3. DEFINITIONS

A. GOOD STANDING: A cranial prosthesis vendor that maintains timely invoicing, professional conduct, required licensure, insurance, and certifications, as well as no substantiated patient complaints, demonstrates good ethics, and consistently conforms with the terms and conditions of the contract.

B. PURCHASE CARD/VISA LEVEL II: Enhanced data is the additional information that accompanies charge card transactions. Enhanced data is required for processing financial transactions or for settlement of that transaction. Level II provides additional summary data that accompanies Level I (minimum amount of data required to clear and settle a financial transaction) through the clearing and settlement process.

4. MULTIPLE AWARDS

A. The Contracting Officer contemplates a multi-award Indefinite Delivery Indefinite Quantity (IDIQ) firm fixed price contract(s) of up to 3 qualified vendors pursuant to this solicitation for commercial items, Prosthetic appliances and related services. The contract will be in service of the DC facility, in which purchase orders may be placed toward any of the contract(s) awarded under this solicitation.

B. The contract will contain one (1) 12 - month base year and four (4) 12 - month renewable option year periods.

5. CONTRACTOR PERSONNEL – VISITS TO DC VAMC FACILITY PROCEDURES

A. All Contractor personnel are required to wear ID Badges during the entire time they are on the VA grounds. ID Badges must have an identification picture and shall state in English the name of the individual and the company represented.

B. All Contractor personnel are required to check into the facility Police & Security office at each visit to pick up a “contractor” badge prior to contacting the COR. To facilitate visits by vendors, appointments should be scheduled in advance with the respective service. Vendor appointments may be cancelled at any time due to the needs of the organization. Vendors who have previously scheduled appointments may not initiate requests for impromptu meetings with other VA staff whom they may happen to encounter during their scheduled visit.

Upon arrival at the Medical Center, vendors will report directly to Police & Security Office. Each vendor must present his/her driver’s license upon arrival and will be logged-in to be issued a vendor’s badge. This badge must be worn on an outer garment while conducting business in the Medical Center. Upon departure, the vendor will return the vendor badge in exchange for his/her driver’s license.

1) Sign-in information will include:

• Name

• Company

• Appointment Contact

• Date

• Time in

• Time out

• Badge Number

C. The contractor shall not employ persons for work on this contract if such contractor employee is identified to the contractor as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

D. All Contractor personnel shall observe the rules and regulations of the VA Medical Facility.

1) Smoking is permitted only in designated areas as posted.

2) Parking is only permitted in areas designated as Visitor Parking Lots, by the COR, or otherwise directed by the Police and Security Service personnel.

6. GENERAL REQUIREMENTSA.

Standards of Performance

The Contractor shall fabricate all cranial prostheses in strict accordance with the prosthetic prescription issued by VA Medical Facility Dermatology clinicians and provided through Prosthetic and Sensory Aids Service (PSAS) staff. The Contractor shall not add products or services, substitute materials, or upgrade components used in fabrication without prior written approval from the Contracting Officer’s Representative (COR) or designated authority. Products that are not commercially available items shall be considered experimental, and the purchase or use of such experimental products is not authorized.

B. Educational and Training Requirements

A state licensed (in either Washington, D.C., Maryland, or Virginia) hair/appearance practitioner/professional with documented cranial prosthesis and scalp health training in areas such as but not limited to: alopecia areata, androgenetic alopecia, scarring alopecia, chemotherapy induced alopecia, radiation related hair loss, and hair loss associated with autoimmune or systemic conditions.

Key personnel providing service shall demonstrate an ability to recognize when hair loss or scalp conditions may require referral to a medical provider (e.g., dermatologist or primary care clinician) and shall agree to refer Veterans back to their health care team when signs of infection, active inflammatory scalp disease, suspicious lesions, or other concerning findings are observed. Training shall emphasize safe product selection and application for sensitive or medically compromised skin and scalp, including Veterans undergoing chemotherapy, radiation therapy, or other treatments that may affect skin integrity.

Key personnel providing service shall have education or continuing education specific to cranial prosthesis design, selection, and adjustment for comfort, secure fit, and natural appearance, taking into account differences in head shape, scar patterns, and areas of partial versus complete hair loss.

Training shall include instruction on infection control and sanitation practices appropriate for immuno-compromised or medically complex Veterans, in accordance with applicable professional and public health standards.

All key personnel shall remain in good standing with the cosmetology standards governing their state and/or the standards governing the certification in their respective profession.

Contractor personnel must also hold a current Basic Life Support certificate, as they will be servicing Veteran beneficiaries within their approved facility. All licenses and certificates must be current and unexpired.

Acceptable licensed hair/appearance practitioners are: Licensed Cosmetologist (in Washington D,C., Maryland, or Virginia), Trichologist, and Durable Medical Equipment supplier that employ qualified staff. These professionals shall hold an active personal-services license issued by Washington, D.C., Maryland, or Virginia board of Cosmetology (if Cosmetologist) or certifications from the International Association of Trichologist (IAT) (for Trichologist), with documented training and experience in cranial prosthesis measurement, fitting, customization, and initial styling for patients with medical hair loss. The Contractor is responsible for ensuring that all personnel assigned to this contract are fully trained, competent, and qualified to perform the required services.

Highly Preferred Practitioner: Licensed Cosmetologist in Washington, D.C., Maryland, or Virginia with documented cranial prosthesis training and experience in cranial prosthesis measurement, fitting, customization, and initial styling for patients with medical hair loss.

Equivalent Acceptable Alternatives to Highly Preferred Practitioner:

Certified (verifiable) Trichologist with a certification from the International Association of Trichologist (IAT) and at least 2 years of experience with cranial prosthesis measurement, fitting, customization, and initial styling for patients with medical hair loss.

Offerors may be durable medical equipment suppliers, prosthetic fabricators, or personal‑services providers. However, any individual who measures, fits, customizes, or styles cranial prosthesis for Veterans under this contract shall hold an active Washington, D.C., Maryland, or Virginia license in cosmetology or certification from the IAT for a Trichologist, and while meeting other requirements as outlined in the PWS.

Approved Facilities:

Services shall occur in a licensed, inspected personal services or clinical facility such as: Salon, Spa, Medical office suite, or private Trichology Clinic that:

• Holds a business license, certificate of occupancy, and any salon/shop or equivalent permit required by Washington, D.C., Maryland, or Virginia boards.

• Is in good standing with the relevant Board of Cosmetology (or equivalent regulator) and maintains current general liability and professional liability insurance.

• Provides an enclosed or fully screened private area where the Veteran can be measured, fitted, and styled, consistent with the existing privacy requirement.

• Meets all federal, state, and local health, sanitation, and infection-control standards applicable to personal services or clinical environments. This also includes maintaining on-site restroom facilities for client use that are sanitary, well equipped, and accessible to individuals with disabilities, in accordance with applicable state and local regulations and ADA standards.

• Is accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) requirements.

• Allows VA staff or representatives to inspect the facility upon request to verify compliance with the requirements.

All approved contractor facility locations that are used in this contract shall be listed and attached. Facilities shall be subject to approval by VA staff or representatives prior to the start of any services rendered to veterans.

7. SPECIFIC REQUREMENTS

A. Solicitation of Beneficiaries

The contractor agrees not to (directly or indirectly through agents) solicit eligible Veteran beneficiaries for cranial prostheses services/products through any means such as, but not limited to, utilizing any advertisements or mailing lists (see Contract Clause 852.270-70 Commercial Advertising), contacting the Veteran directly, VA clinics, etc. VA personnel shall not direct, guide, or prompt a Veteran beneficiary to a specific contractor. To assist in the selection of their Cranial Prosthesis Fabricator/Distributor, all eligible Veteran beneficiaries shall be given a current list of the contracted providers that are located in the Healthcare Facility’s jurisdiction and shall state the business classification of the contractor (i.e.: Service-Disabled Veteran Owned, Woman owed, Minority owned, 8(a), HubZone, etc.) Each list of contracted providers shall contain the following header statement in boldface type:

You have the right to select the cranial prosthesis fabricator/distributor of your choice from any of the VA approved contractors. Any attempt to influence your decision or to direct you to any contractor should be reported to the healthcare facility Contracting Officer Aria Melville

(Aria.Melville@va.gov) or Contracting Officer Representative Katrina Kearney (Katrina.Kearney@va.gov) .

B. Salvage

If a Veteran beneficiary dies prior to delivery and acceptance of a cranial prosthesis, VA shall pay the contractor for the work performed up to the point that they are notified to stop work. The pricing paid shall be mutually agreed upon in writing and shall not exceed the contract price of the cranial prosthesis. If the cranial prosthesis can be used for another beneficiary, the Contractor must only charge for resizing and fitting fees as listed in the contract.

8. PERFORMANCE, DELIVERY, INSPECTION AND ACCEPTANCE

A. Upon initial consultation, the veteran and Contractor will be required to complete an order form (Exhibit A) noting the specifications of the cranial prosthesis. This includes, but is not limited to:

a. Measurements: Circumference, Front to Nape, Ear to Ear Across Forehead, Ear to Ear over top of head, Temple to Temple around the back of the head, Nape of Neck

b. Hair Type: Human or Synthetic

c. Hair Color: Natural Hair color (Human); Color of Choice (Synthetic) i. I.e. Black, Blonde, Brown, Gray or Red

d. Hair Length: Maximum 18 inches

e. Curl Pattern: Straight, Body Wave, Curly, Kinky, Braided

f. Hair Density: 85% - 200%

g. Hairline: Pre-plucked, original, widow’s peak mailto:Aria.Melville@va.gov mailto:Katrina.Kearney@va.gov

h. Cap Construction/Cap Type: Silk Top, Monofilament Medical (sensitive scalp), Customized Medical, Polyurethane Materials

i. Lace Color: Undetectable

j. To include signatures of the Veteran and Contractor

k. Please note: Permanent Female Hair loss due to disease or trauma; may include synthetic or natural hair products. Temporary Female Hair loss due to treatment (for example chemotherapy); only synthetic hair products.

B. The contractor shall contact the Veteran for an appointment within one (1) calendar day of notification from the DC VAMC Prosthetics staff member that an order request has been placed for a Veteran. After the order arrives, the prosthesis shall be administered, delivered and/or picked up from the vendor no later than three (3) calendar days from date of arrival, unless the Veteran requires a later date which will be noted in the Veteran record. If delivery cannot be completed, the contractor shall contact the COR or purchase card holder for further guidance.

C. The contractor shall ensure that all deliveries are made in person to the veteran with appropriate documentation and signature. (Exhibit B)

D. All orders can be changed or canceled within 48 hours.

E. The contractor shall accommodate exchanges and returns of cranial prosthesis that have not been cut, tampered or altered within 5 days of delivery and acceptance.

F. VA shall require the contractor to deliver items ordered under this contract no later than 45 calendar days after acceptance of a purchase or delivery order. The contractor shall notify the VA, COR, or designee and show cause in the event they are unable to meet the required delivery date. Written notification must be provided within 5 calendar days of order receipt.

Failure by the contractor to provide written notification within 5 calendar days as specified above constitutes acceptance of the order. Even when written notice is provided, the reasons for delay must be confirmed and legitimized to determine whether they are acceptable to VA.

G. The Contractor shall obtain a signature and date from the Veteran at time of delivery of the completed cranial prosthesis (see Exhibit B). This record shall be kept in the patient file with no charges processed until delivery is made and deemed acceptable by the VA and/or Veteran and meets one or more of the standards listed in Section 9. At the time of delivery, a copy of this signed and dated form accompanying a copy of the charge that is made for the cranial prosthesis shall be mailed or emailed to the respective VA Medical Center Prosthetic & Sensory Aids Service. Refusals will be reported to the COR upon occurrence within 48 hours of attempted delivery.

H. In the event the Government desires expedited delivery, the ordering representative shall verbally contact the contractor and inquire into the feasibility of obtaining this condition. The contractor shall respond within 24 hours to such a request, and expedited delivery shall be mutually agreed upon in writing. Any additional costs incurred by the contractor for meeting this requirement shall be negotiated in accordance with clause 52.212-4(c), Contract Terms and Conditions—Commercial Items. Failure by the contractor to deliver the ordered cranial prosthesis on an expedited basis, or otherwise fulfill the agreed-upon expedited terms, shall constitute an event of default and the Contracting Officer may take action in accordance with applicable statutes and regulations. Expedited delivery terms and conditions, when required, will be determined by the Contracting Officer on a case-by-case basis and stated in the individual task or delivery order. The vendor shall validate and confirm the expedited delivery request within 48 hours of receipt. If expedited delivery cannot be fulfilled, the vendor shall submit justification to the COR and offer standard delivery options or propose an alternative delivery date. Finalized delivery dates will be determined on a case-by-case basis.

I. Veteran beneficiaries will be measured, fitted, and will accept delivery of their cranial prosthesis at the contractor's facility. For the purposes of this contract, "measured" means obtaining all head measurements required to fabricate or customize the prosthesis, and "fitted" means customizing and adjusting the prosthesis to ensure proper comfort, appearance, and stability. These activities are integral components of cranial prosthesis fabrication and are included in the unit price; they are not separately billable services. Delivery shall not occur until measurement and fitting have been completed and the Veteran confirms satisfactory fit. Contractors shall not use VA Medical Center space or resources to perform any services listed in this contract.

J. The contractor warrants the cranial prosthesis provided against defective material and/or workmanship for a minimum of 90 calendar days from the date of acceptance. The contractor agrees to furnish without additional cost to the government, all labor and materials necessary to correct defects that were detected during the guarantee period. These conditions do not apply to adjustments incidental to the device adjustments required by physical change of the wearer, or where there is evidence of deliberate misuse or alteration by anyone other than the contractor.

K. After 90 calendar days, any repairs needed to the cranial prosthesis will be determined by the Contractor within 5 business days of receipt of cranial prosthesis. If repairable, contractor fees incurred to make changes to the cranial prosthesis will be itemized and submitted to the VA Medical Center Prosthetic Representative, COR or designee for approval. Contractor must provide an estimated delivery time for repairs to the VA Medical Center. Repairs should be accomplished and cranial prosthesis delivered to the Veteran within 45 calendar days. The contractor shall notify the VA Prosthetic Representative, COR or designee and show cause in the event s/he is unable to deliver the required items in accordance with the Government's required delivery date. These instances will be addressed accordingly on a case-by-case basis.

L. The contractor shall immediately notify the VA Prosthetic Representative, COR or Contracting Officer in the event of a product recall, removal, required adjustment, or required modification that is suggested or mandated by the contractor, distributor, manufacturer, or any regulatory or official agency. The information that shall be included in this notification includes:

1. A complete item description, identification.

2. Administrative identification data including contract number, order numbers, and order date.

3. Reasons for recall, removal, adjustment, or modification.

4. Instructions for appropriate corrective action and timeframe for suggested corrective action to be completed.

Payment shall be rendered for the cranial prosthesis that satisfactorily meets the prescription, the Veteran’s satisfaction and the terms and conditions of the contract. Payment shall be delayed for any cranial prosthesis that does not meet one or more of the conditions as identified in Section 9. The Contractor shall correct all deficiencies within 15 calendar days of written notification from the COR or designee without additional cost to the government. Advanced payment will not be authorized.

If a repair service is required, the VA Medical Center Prosthetic Representative or designee will be notified by submitting a quote via facsimile or email itemizing the services needed and estimated costs should the cost exceed the amount listed in price schedule. All repairs will need to be approved prior to proceeding by the COR or designee.

The vendor shall provide only those wig products and related services authorized and funded by the Department of Veterans Affairs which are listed in this contract.

Veterans shall not be permitted to upgrade, exchange, or supplement the authorized wig product(s) or services at their own expense.

The vendor shall not solicit, market, or offer any additional products or services (whether related or unrelated to the authorized procurement) to VA beneficiaries for an additional fee. Any attempt to solicit or accept direct payment from veterans for upgraded items or additional services not approved by the VA may result in termination of the agreement and potential disqualification from future VA contracts.

9. SERVICES COVERED AND NOT COVERED UNDER THIS CONTRACT

A. General Policy

Per VHA Cranial Prosthesis Policy PSAS can provide a wig to male and female Veterans who have alopecia, (hair loss or baldness) either primary or chemotherapy induced. Wigs can be synthetic or of natural hair. Prosthetics do not provide for the maintenance of the cranial prosthesis which includes hair accessories (brushes, combs, cranial prothesis holder), cleaning, trimming, dying, or coloring the hair. Because natural hair wigs and their maintenance are more expensive than synthetic hair wigs, Veterans should be advised of the potential out-of-pocket cost. With proper maintenance and depending on frequency of use, a wig may be worn for an extended amount of time.

B. Services included under this contract

Initial cranial prosthesis services covered under this contract include:

• Initial cranial prosthesis fitting.

• Basic customization of the unit (cut, shaping, and minor thinning) as needed for a natural appearance.

• Adjustment of the cap for comfort, security, and proper fit.

• A single, finished style at the initial appointment (e.g., part placement and light heat styling) so the wig resembles the Veteran’s typical everyday look.

These services are considered part of the fabrication and delivery of the cranial prosthesis and shall not be billed separately.

C. Services not included under this contract

The following services are not covered under this contract and shall not be billed to VA:

• Ongoing, repeat, or maintenance styling after the initial fitting appointment.

• More advanced or frequent restyling (e.g., major cut changes, color services, or repeated curls/sets).

• Hair color services, additional cutting, or re-styling performed after the initial fitting.

• Laser caps or low-level light/laser devices.

• Scalp treatments or therapeutic scalp services.

• Non-commercial, experimental, or non–FDA-approved treatments or products.

• Retail styling products (e.g., gels, sprays, mousses, serums) for home use.

• Hair accessories and maintenance items (brushes, combs, wig stands/holders, etc.).

B. Initial cranial prosthesis fittings include basic customization of the unit (cut, shaping, and minor thinning), adjustment of the cap for comfort and security, and finishing styling such as part placement and light heat-styling so the wig resembles the patient’s desired everyday look.

10. CONTRACT ADMINISTRATION

A. The contracting officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes, which will affect price, quantity, or quality of performance of this contract. In the event the contractor affects any such change at the direction of any person other than the contracting officer, the change shall be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

B. Contractors Remittance Address: All payment by the Government to the Contractor will be made in accordance with Federal Acquisition Regulation (FAR) Clause 52.232-34, Payment by Electronic Funds Transfer – Other than Central Contractor Registration (31 U.S.C. 3332):

11. INVOICES

A. Invoices submitted for payment shall include the contract number, purchase/delivery order number, beneficiary’s name; detail of work accomplished (itemized invoice). The mandatory and only method of payment will be the Government Purchase Card as prescribed by national directive and the Contractor must be capable of accepting it for payment. The contractor must be able to process it at Level II using the appropriate field for the obligation number. If this involves additional machinery or computers, this will be at the contractor’s expense. Each invoice must be submitted to the VA Medical Center Prosthetic and Sensory Aids Service (PSAS) within five (5) days of prosthesis delivery to the Veteran. Both the signed delivery acceptance form and the order form will be submitted with the invoice. Payment of invoices may be delayed if the appropriate invoices and supporting documentation as specified in the contract are not completed and submitted as required.

B. All VAs using Government Purchase Card/VISA, a credit card receipt with the invoice and signed acceptance receipt (see 9.B above) must still be forwarded to the appropriate VA facility as soon as the transaction has been completed in accordance with the guidelines and time frames in utilizing the Government Purchase/VISA Credit Card. A copy of the Veteran signed and dated form of delivery acceptance accompanying a copy of the charge that is made for the prosthesis shall be emailed to the prosthetic service at the Healthcare Center. (No 3rd party billing)

C. Invoices: Invoices shall be submitted within five (5) calendar days following the delivery and…