Consolidated ACS Services -at U. S. Army Garrison (USAG) Italy, Vicenza

The U.S. Army Contracting Command is seeking consolidated Army Community Services (ACS) for U.S. Army Garrison Italy in Vicenza through a single-award, Firm-Fixed-Price Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The primary services include Lending Closet Management, Front Desk Support, Bilingual Support in English and Italian, Orientation Tours, Italian Language Instruction, and English as a Second Language (ESL) Instruction. The contractor must demonstrate relevant experience in program management, develop a recruitment and retention plan with a ten business-day vacancy-filling requirement, and ensure personnel meet mandatory training requirements including Anti-Terrorism Level I, OPSEC, iWATCH, and PII training within 30 days of employment. Language fluency at Level 4 (fluent) in both English and Italian is required for the Contract Manager and key instructional personnel. Evaluation will be conducted using a best value tradeoff process with two equally-weighted factors: Program Management and Price assessed for reasonableness and completeness. Written questions regarding the draft Performance Work Statement may be submitted to matthew.n.park.mil@army.mil, with the official RFP anticipated for release on or about February 2, 2026, via SAM.gov.

This procurement carries no set-aside designation and involves no identified incumbent contractors. The estimated contract value ranges between EUR500,000 and EUR1,000,000 over the anticipated five-year ordering period. Services will be performed entirely at Caserma Ederle in Vicenza, Italy, and include specific operational requirements such as Lending Closet and Front Desk Services operating 35 hours per week, Bilingual Support at 30 hours per week, Italian Language Instruction at 8 hours weekly with 12 annual sessions, and ESL Instruction at 5 hours weekly on quarterly cycles. Contractor personnel will not be covered under the NATO Status of Forces Agreement (SOFA) and will not receive SOFA privileges or protections, with the contractor solely responsible for ensuring compliance with all Italian business, labor, and taxation laws. The pre-solicitation notice was posted on January 26, 2026, with a deadline of March 30, 2026, for submission of written questions regarding the draft documents before the formal solicitation release.