Commander, navy region hawaii request for information (RFI) / sources sought notice lenel onguard enterprise software upgrade and support services
Closed Pre-Solicitation Posted
Not the latest version. See the latest solicitation from .
- Solicitation number
- N0060426Q4041
- Agency
-
Naval Supply Systems Command
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- Place of performance
- Jbphh, Hawaii 96860, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
Commander, Navy Region Hawaii is conducting market research on upgrades to Lenel OnGuard Enterprise Software and related support services, with responses due by June 3, 2026. This is a Sources Sought Notice and RFI issued under FAR Part 10 for planning purposes only; no solicitation or contract award will result directly from this announcement.
The scope of work covers upgrading the Lenel OnGuard Access Control System from version 8.2 to version 8.3 at Joint Base Pearl Harbor-Hickam, Hawaii. The upgrade must achieve maximum total system downtime of 48 hours and include a contingency plan with rollback procedures capable of restoring the system within 48 hours on failure. The contractor must designate a Project Manager with minimum three years of relevant experience and perform on-site deployment during standard business hours (0700–1600 HST, Monday–Friday) for an estimated five working days, achieving 99.9% uptime during the first 30 days post-upgrade.
Performance of work spans 90 calendar days from contract award, including pre-deployment preparation and testing, on-site system upgrade and deployment, and post-upgrade monitoring and performance evaluation for 30 calendar days. The contractor must provide remote and on-site support at no additional cost and furnish all necessary software licenses and professional services. Travel costs for two contractor personnel for ten working days in Honolulu, Hawaii are included in the firm-fixed price.
All contractor personnel must comply with Joint Base Pearl Harbor-Hickam security requirements, obtain Defense Biometric Identification System credentials, and handle all documents and system data as Controlled Unclassified Information per FAR 52.204-21. NAICS 561621 applies; PSC is N063.
Notice text
THIS NOTICE IS ISSUED SOLELY FOR MARKET RESEARCH, INFORMATIONAL, AND PLANNING PURPOSES IN ACCORDANCE WITH FAR PART 10. THIS IS NOT A SOLICITATION, REQUEST FOR QUOTATION (RFQ), REQUEST FOR PROPOSAL (RFP), OR INVITATION FOR BID (IFB).
This Request for Information (RFI)/Sources Sought Notice is issued for the purpose of identifying interested and capable commercial sources that may be able to satisfy the Government’s requirement described herein. The Government is conducting market research to determine the availability of commercial capabilities, industry interest, potential competition, and appropriate acquisition strategy.
This notice does not constitute a commitment, implied or otherwise, that the Government will take procurement action in this matter. The Government is under no obligation to issue a solicitation, award a contract, or otherwise pay for any information submitted in response to this notice.
Responses to this notice are strictly voluntary. The Government will not reimburse respondents for any costs associated with preparing or submitting a response, including any direct or indirect costs, labor, or expenses incurred in support of responding to this announcement.
The Government reserves the right to use, not use, or reject any information provided in response to this notice. Responses will not be considered proposals, quotes, or offers, and no contract award will result directly from this announcement. The Government is not obligated to provide feedback, evaluations, or results of the market research to respondents.
Submissions will not be returned.
Respondents are advised not to submit proprietary, classified, confidential, or competition-sensitive information. Any information submitted in response to this notice shall be submitted at the respondent’s own risk. The Government shall not be liable for any use, disclosure, or handling of information improperly identified as proprietary.
Additionally, the Government assumes no responsibility to independently identify, safeguard, or inquire about proprietary information that is not clearly and properly marked by the respondent.
1. INTRODUCTION / BACKGROUND. Commander, Navy Region Hawaii (CNRH), Code N6, currently operates a proprietary Lenel OnGuard Access Control System, Version 8.2, supporting the physical security infrastructure at Joint Base Pearl Harbor-Hickam (JBPHH). The Government is conducting market research to identify capable commercial sources that can provide the required Lenel OnGuard Enterprise software upgrade to Version 8.3, associated software licensing, database upgrades, and professional support services necessary to maintain and support the existing system environment.
The required upgrade is necessary to:
- Maintain system stability and operational capability;
- Support native M-Series hardware panels;
- Maintain compatibility with Microsoft SQL Server 2022; and
- Ensure continued manufacturer support and software compatibility within the existing proprietary Lenel OnGuard architecture.
The Government is contemplating a brand-name only acquisition for Lenel OnGuard Enterprise software and associated support services due to compatibility, interoperability, licensing, cybersecurity, warranty, and operational requirements associated with the existing installed system environment. However, this Sources Sought notice is being issued for market research purposes in accordance with FAR Part 10 to determine whether capable commercial sources exist that can satisfy the Government’s minimum requirements.
Interested vendors are encouraged to review the attached draft Statement of Work (SOW) for additional details regarding the contemplated requirement.
2. NAICS CODE. The applicable North American Industry Classification System (NAICS) code is anticipated to be:
561621 – Security Systems Services (Except Locksmiths)
The associated small business size standard is $25.0 million.
3. SUBMISSION REQUIREMENTS. Interested sources capable of meeting the requirements identified in this notice shall submit a capability statement not exceeding three (3) pages, excluding cover page and table of contents. Responses shall be concise and specifically address the Government’s requirements.
Capability statements should address the following:
a. If proposing an alternative to the Lenel OnGuard software upgrade, provide:
- Manufacturer name;
- Product name and version;
- Part numbers and specifications; and
- A detailed explanation demonstrating how the proposed product would satisfy the Government’s minimum requirements and integrate with the existing Lenel OnGuard system environment without degrading system functionality, compatibility, manufacturer support, warranty coverage, cybersecurity posture, or operational capability.
b. Identify whether your company is:
- The manufacturer;
- An authorized distributor; or
- An authorized Value Added Reseller (VAR) for LenelS2 products and services.
c. Address how the proposed solution would maintain compatibility with the currently deployed Lenel OnGuard system architecture, databases, hardware panels, firmware, licensing structure, and existing integrations utilized at JBPHH.
d. Provide the following company information:
- Company name and address;
- UEI and CAGE Code;
- Point of contact information;
- Business size under the identified NAICS code;
- Small business socioeconomic status, if applicable; and
- Confirmation of active SAM.gov registration.
e. If your company holds a GSA Federal Supply Schedule (FSS) contract, provide:
- GSA contract number;
- Applicable Special Item Number(s) (SINs);
- Whether the proposed products/services are available under the schedule contract; and
- Rough order of magnitude pricing information for market research purposes only.
f. Vendors may provide questions, comments, or recommendations regarding the draft requirement, acquisition strategy, or draft SOW.
4. MARKET RESEARCH PURPOSE. This notice is issued solely to support acquisition planning and market research efforts in accordance with FAR Part 10.
Information received may be used to:
- Assess industry capability and interest;
- Determine whether adequate competition exists;
- Evaluate potential small business participation;
- Assist in determining the appropriate acquisition strategy; and
- Support any future justification regarding the use of brand-name specifications or restricted competition, if applicable.
5. RESPONSE SUBMISSION. Interested vendors shall submit responses electronically via email no later than:
1100 Hawaii Standard Time (HST)
03 June 2026
Responses shall be submitted to:
Yasmin A. Restrepo
Contracting Officer
Email: yasmin.a.restrepo.civ@us.navy.mil
Telephone inquiries will not be accepted.
6. DISCLAIMER. A determination by the Government not to compete this proposed effort on a full and open competition basis, based upon responses received from this notice, is solely within the discretion of the Government.
Responses received will be considered solely for the purpose of determining the availability of capable commercial sources and whether conducting a competitive procurement is in the best interest of the Government.
Files
| File | Type | Posted |
|---|---|---|
| 1.03 SOW Lenel Upgrade_DRAFT.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| LENEL OnGuard Version Upgrade | Solicitation | |
| This notice | Pre-Solicitation |
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