Cloverleaf Security Server maintenance and support - Bethesda Site (Notice of Intent to sole source)

Closed Pre-Solicitation Posted

Solicitation number
NOI-26-008015
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Maryland 20814, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The National Institutes of Health Clinical Center intends to sole-source Cloverleaf Security Server maintenance and support to Infor LLC, with a Notice of Intent deadline of September 24, 2026. Work is performed at the NIH Clinical Center in Bethesda, Maryland.

The Cloverleaf Security Server provides encryption for the HL7 interface engine, which links the Clinical Research Information System (CRIS) hospital information system with ancillary systems including the Laboratory Information System (LIS) and Radiology Information System (RIS). The system operates 24/7/365 and is critical to patient care and protection of personally identifiable information. The government asserts that Infor developed the Secure Server Systems as proprietary technology, does not permit third-party maintenance, and will not release source code to other entities. Any substitute integration-engine product would constitute replacement or migration outside the scope of maintenance renewal rather than support of the installed Cloverleaf licenses.

The period of performance runs from September 26, 2026 through September 25, 2027. Deliverables include no-cost application updates, email notifications of updates, a web-based knowledge base for 24/7 support access, and 24/7 telephone technical support with escalation for critical issues. No remote or onsite service visits are specified. The Contracting Officer's Representative at NIH Bethesda will perform inspection and acceptance, with acceptance presumed unless otherwise indicated in writing during the contract period.

NAICS 513210 (Software Publishers); PSC 7A20 (IT and Telecom—Application Development Software, Perpetual License Software).

Notice text

Acquisition Description:

This is a Notice of Intent, not a request for proposal.  The National Institute of Health, Clinical Center (NIH-CC) intends to negotiate on an other than full and open competition basis with Infor. LLC.

The National Institute of Health Clinical Center’s Department of Clinical Research Informatics (NIH-CC DCRI or Program) is responsible for the operation and management IT infrastructure that supports patient care and research. The Clinical Center utilizes the Cloverleaf Interface application as its HL7 interface engine. The HL7 interface system is central link between the Clinical Research Information System (CRIS) which is the core Hospital Information System and the Ancillary Systems such as the Laboratory Information System (LIS), The Radiology Information System (RIS) as well as several other ancillary systems. Secure server is an application that provides encryption for the HL7 system. This function is vital to CC Security and protection of PII. This system must work flawlessly 24x7x365 and when it stops working it is critical that we must have the ability to contact Infor for maintenance and technical support.

Justification:

The Government requires support tied to the installed Cloverleaf Security Server product. A different software publisher or a substitute integration-engine product would not constitute maintenance of the existing Cloverleaf licenses/environment and would represent a replacement or migration effort outside the scope of this maintenance renewal.

The Secure Server Systems is proprietary to Infor who developed it. Infor currently does not permit 3rd party maintenance and will not release their source code to other entities. The Secure Server Systems interface engine is responsible for receiving and sending clinical orders and results between the hospital information system and the ancillary services systems. This system is critical to the hospitals primary function of providing safe patient care. It is absolutely imperative that there be no interruption in the ongoing operation/functioning of the existing system.  It is critical that the system continues to be maintained by Infor who is the only source capable of providing the necessary maintenance-including making revisions to the source code as circumstances may dictate. Because the system helps support patient critical patient care activities, it is deemed a mission critical system for the Clinical Center.

Requirement:

See Statement of Work documents.

Place of Performance or Delivery:

The Period of Performance is:

09/26/2026 – 09/25/2026

Place of Performance: NIH Clinical Center in Bethesda, MD

The statutory authority for this sole source requirement is 41 U.S.C. 1901 (a) (1) as implemented by FAR 13.106-1 only one responsible source and no other supply of service will satisfy agency requirements. THIS IS NOT A REQUEST FOR PROPOSAL.  All responsible sources that could provide the required may submit a capability statement that will be considered by email (subject line to reference NOI-26-008015) by 5:00 PM eastern standard time on 09/24/2026 to: lu-chang.lu@nih.gov

All responses received by the closing date of this synopsis will be considered by the Government.  A determination not to compete this requirement, based upon responses to this notice, is solely within the discretion of the Government.

Files

File Type Posted
1. SOW - Cloverleaf HL7 Maintenance and Support_post.docx DOCX document

Similar open opportunities

Opportunity Agency Set-aside Responses due
1-Year OEM Service Contract - (2) Revvity Celigo S Imaging Instruments (VRC) Bethesda, Maryland 20892, United States · NAICS 811210 National Institute of Allergy and Infectious Diseases No set-aside
ASIT. TO 1 year software support from ArgonSoft (Notice of Intent to sole source) Bethesda, Maryland 20814, United States · NAICS 513210 NIH Clinical Center No set-aside
Preventative Maintenance and FullCare Service Support for Cytiva Sepax C-PRO Cell Separation Systems Bethesda, Maryland 20892, United States · NAICS 811210 Office of Logisitics and Acquisition Operations No set-aside
Notice of Intent to Sole Source – AB Sciex LLC Maryland 20892, United States · NAICS 339112 NIH Clinical Center No set-aside
DA10 - Notice of Intent to Sole-Source - Subscription and Support for DSS, Inc. Iconic Data PCM HRO Inpatient Care Philadelphia, Pennsylvania 19104, United States · NAICS 541519 Veterans Integrated Service Network 4 No set-aside

On GovTribe

Work this opportunity

  • Track it in your pipeline
  • Find teaming partners
  • Similar opportunities
  • Ask GovTribe AI about this opportunity