Cloud Tenant Infrastructure Support

The Defense Finance and Accounting Service (DFAS) is seeking a contractor to provide Cloud Tenant Infrastructure Support for the Defense Retired and Annuitant Pay System Modernization (DRAS-M) project. The procurement focuses on Operation & Management (O&M) services for a cloud-hosted tenant infrastructure at Impact Level 5 (IL-5), with the goal of modernizing the legacy payroll system for 2.9 million military retirees and beneficiaries. Potential contractors must demonstrate capabilities in three primary areas: Project Management Support, Core Infrastructure Support Services, and Cyber Security Infrastructure Support Services. Respondents to the Request for Information (RFI) are required to submit a 5-page capability statement by 12pm EST on April 9th, 2025, including company details such as DUNS number, CAGE code, recent contract history, and available contract vehicles. The RFI is structured as market research to determine industry interest and capability, with DFAS seeking direct, non-sales oriented responses that address the specific objectives and scope of the cloud infrastructure support needed.

The pre-solicitation notice indicates no specific set-aside for small businesses, and there is no mentioned incumbent contractor for this modernization effort. While specific award values are not disclosed, the contract is anticipated to have a base year with four optional years of support. The technical requirements are comprehensive, including maintaining a secure cloud computing architecture, implementing DevSecOps practices, ensuring compliance with DoD cybersecurity standards, and providing 24/7 infrastructure and security monitoring. Potential penalties for non-compliance are significant, with potential monthly revenue reductions of 2% for service commitment misses and up to 5% task penalties for failing to meet cybersecurity and performance metrics. The contract will support a critical modernization effort to transition from a legacy mainframe system to a commercial Cloud Service Provider, with an emphasis on improving the overall quality of DoD financial management through technological consolidation and elimination of redundancies.