CIO Root Hall AV PMCS

The Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis is seeking to procure AV ProSupport Plus services for audio-visual infrastructure support at the Army War College's Root Hall at Carlisle Barracks, Pennsylvania. This comprehensive service includes preventative maintenance, onsite technical support, warranty coordination, minor programming modifications, annual system health reporting, and training sessions to ensure maximum uptime and operational efficiency for critical AV systems used in command briefings, training exercises, video teleconferences, and secure communications. The contractor must maintain a SECRET Facility Clearance and meet stringent performance requirements including 95% system reliability, 100% completion of onsite visits, and 24/7 Network Operations Center support with a 2-hour critical issue response time for critical issues. While the Army currently intends to award this contract on a sole source basis under 10 United States Code 2304(c)(1), they are actively seeking responses from potential vendors to determine if competitive procurement is feasible. The Sources Sought notice response deadline is September 24, 2025.

This procurement opportunity is designated as a Total Small Business set-aside under NAICS code 541519 (Other Computer Related Services) with a size standard of $34 million. The Performance Work Statement indicates an annual contract value of $47,100 for the AV ProSupport Plus service, which includes up to 10 onsite support visits per year and offers a 15% discount on additional labor costs beyond the base service. The Army is particularly encouraging responses from small businesses across various socioeconomic categories including 8(a), Small Disadvantaged Business, HUBZone, Service-Disabled Veteran-Owned, and Women-Owned Small Business enterprises. The contract requires continuous service delivery with 24/7 support availability and includes specific deliverable schedules ranging from after each system modification to annual reporting cycles. No incumbent contractor is specifically identified in the documentation, as this appears to be structured as a sources sought inquiry to determine the competitive landscape before final procurement strategy decisions.