CANCELLED-Charge Card and Commercial Payments - Additional Request for Information

***Update 5/27/2025: Attaching revised Questions and Qnswers attachment (Attachment 3) to reflect additional questions (Questions 6-64) received in response to this RFI. A column was added to number each question, including the initial set posted on 5/2/2025 (Questions 1-5). The post is updated to "Active" solely for the purposes of including this revised attachment. It will become Inactive, by system default, 15 days after this revision is published. All other content remains unchanged.*** 

***Update 5/2/2025: Attaching questions and answers to this RFI received as of 5/1/25. This attachment may be updated if additional questions are received by the questions/comments and response due date. All other content remains unchanged.***

***Update 4/29/2025: Correcting inconsistent due date. Response due date is May 6, 2025 7PM ET as shown in the General Information section. The Description section is updated to reflect this due date. All other content remains unchanged.***

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Introduction

The General Services Administration (GSA) Center for Charge Card Management (CCCM) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program provides commercial charge card and payment related services to approximately 250 federal government agencies, organizations, and Native American Tribal organizations. In fiscal year 2024, more than 4.5 million GSA SmartPay 3 card and account holders spent nearly $40 billion, through approximately 90 million transactions. The GSA SmartPay® program statistical summary information and monthly reporting on spend, transactions, and number of card/account holders can be found at GSA SmartPay Statistics and Reports webpage. 

Purpose

CCCM is conducting on-going market research for the potential development of an acquisition under the authority of GSAM Part 571 - Pilot Program For Innovative Commercial Products and Commercial Services (Commercial Solutions Opening (CSO)), which must not exceed a total contract amount of $25 million. This potential acquisition will seek an end-to-end solution(s) for an innovative charge card and commercial payments platform designed to leverage commercial best practices, integrated technology, and financial controls of current innovative and enhanced spend management tools. 

Since release of the initial RFI 47QRAB25N0002 on 20 March 2025 (and subsequent edits thereto) (which is provided in the links and attachment to this RFI for reference), and in light of Executive Order 14240, Eliminating Waste and Saving Taxpayer Dollars by Consolidating Procurement, dated 25 March 2025, GSA has considered increasing the scope of this potential acquisition to include multiple agencies and organizations, up to the entire federal government in one or more centrally issued or managed contract(s). This effort includes purchase, travel, and fleet business lines, and could also potentially include government agency to government agency (i.e., inter-governmental and/or intra-governmental) transactions.  Additional considerations may include customization of agency or organization interface functions for non-charge card or commercial payment functions, such as order management, receipt tracking, and travel management. 

Interested parties should be aware that there is currently not one uniform financial system that is deployed across the entire federal government; each agency or organization manages and develops systems to meet specific policies, regulations, laws, needs, and missions.  Additionally, it is not uncommon for large organizations with complex missions and structures to have multiple financial systems and some may have shared service organizations or other agencies managing either a single or multiple financial systems.  This potential financial system encumbrance may be impacted by direction in Executive Order 14249, Protecting America’s Bank Account Against Fraud, Waste, and Abuse, dated 25 March 2025 to consolidate core financial systems under the Department of the Treasury.  Many large and/or complex agencies may also have more than five hierarchy levels for program and account administration, based on organization, operations, and appropriations. Further, there are agencies that require additional or higher levels of security, due to mission needs and sensitivity of operations and personnel.

Requested Information

In consideration of the above potential change in acquisition scope, GSA requests additional information on industry interest, capabilities, and sample pricing/pricing structure for an end-to-end solution for charge card and commercial payments capable of supporting potential use by all of the federal government. Interested parties shall utilize the attached Q&A template to provide a response. If you submitted a response to the initial RFI, and your response to questions remains unchanged, please indicate as such. 

Submission of Information

Questions and/or comments concerning this RFI shall be made in writing (contractor format is acceptable) and shall be sent by email to the POCs listed in this posting, with the subject line: “Question/Comment to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments”. Questions/comments sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be addressed. Questions/comments properly submitted in writing by the RFI response date (06 May 2025, 7PM ET), may be consolidated and posted as an attachment to this RFI at a later date at the government’s discretion.

All submissions of industry interest, capabilities, and sample pricing/pricing structure responses utilizing the template provided shall be sent by email to the POCs listed in this posting, with the subject line: “Response to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments” by the RFI response date (06 May 2025, 7PM ET). Responses sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be considered as substantial feedback or explanation of capabilities. 

All responses received in the format prescribed will be marked by GSA upon receipt as Controlled Unclassified Information IAW GSA CIO 2103.1 Controlled Unclassified Information (CUI) Policy. Please mark any commercial or financial information that you deem confidential.

***Update 5/2/2025: Attaching questions and answers to this RFI received as of 5/1/25. This attachment may be updated if additional questions are received by the questions/comments and response due date. All other content remains unchanged.***

***Update 4/29/2025: Correcting inconsistent due date. Response due date is May 6, 2025 7PM ET as shown in the General Information section. The Description section is updated to reflect this due date. All other content remains unchanged.***

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Introduction

The General Services Administration (GSA) Center for Charge Card Management (CCCM) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program provides commercial charge card and payment related services to approximately 250 federal government agencies, organizations, and Native American Tribal organizations. In fiscal year 2024, more than 4.5 million GSA SmartPay 3 card and account holders spent nearly $40 billion, through approximately 90 million transactions. The GSA SmartPay® program statistical summary information and monthly reporting on spend, transactions, and number of card/account holders can be found at GSA SmartPay Statistics and Reports webpage. 

Purpose

CCCM is conducting on-going market research for the potential development of an acquisition under the authority of GSAM Part 571 - Pilot Program For Innovative Commercial Products and Commercial Services (Commercial Solutions Opening (CSO)), which must not exceed a total contract amount of $25 million. This potential acquisition will seek an end-to-end solution(s) for an innovative charge card and commercial payments platform designed to leverage commercial best practices, integrated technology, and financial controls of current innovative and enhanced spend management tools. 

Since release of the initial RFI 47QRAB25N0002 on 20 March 2025 (and subsequent edits thereto) (which is provided in the links and attachment to this RFI for reference), and in light of Executive Order 14240, Eliminating Waste and Saving Taxpayer Dollars by Consolidating Procurement, dated 25 March 2025, GSA has considered increasing the scope of this potential acquisition to include multiple agencies and organizations, up to the entire federal government in one or more centrally issued or managed contract(s). This effort includes purchase, travel, and fleet business lines, and could also potentially include government agency to government agency (i.e., inter-governmental and/or intra-governmental) transactions.  Additional considerations may include customization of agency or organization interface functions for non-charge card or commercial payment functions, such as order management, receipt tracking, and travel management. 

Interested parties should be aware that there is currently not one uniform financial system that is deployed across the entire federal government; each agency or organization manages and develops systems to meet specific policies, regulations, laws, needs, and missions.  Additionally, it is not uncommon for large organizations with complex missions and structures to have multiple financial systems and some may have shared service organizations or other agencies managing either a single or multiple financial systems.  This potential financial system encumbrance may be impacted by direction in Executive Order 14249, Protecting America’s Bank Account Against Fraud, Waste, and Abuse, dated 25 March 2025 to consolidate core financial systems under the Department of the Treasury.  Many large and/or complex agencies may also have more than five hierarchy levels for program and account administration, based on organization, operations, and appropriations. Further, there are agencies that require additional or higher levels of security, due to mission needs and sensitivity of operations and personnel.

Requested Information

In consideration of the above potential change in acquisition scope, GSA requests additional information on industry interest, capabilities, and sample pricing/pricing structure for an end-to-end solution for charge card and commercial payments capable of supporting potential use by all of the federal government. Interested parties shall utilize the attached Q&A template to provide a response. If you submitted a response to the initial RFI, and your response to questions remains unchanged, please indicate as such. 

Submission of Information

Questions and/or comments concerning this RFI shall be made in writing (contractor format is acceptable) and shall be sent by email to the POCs listed in this posting, with the subject line: “Question/Comment to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments”. Questions/comments sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be addressed. Questions/comments properly submitted in writing by the RFI response date (06 May 2025, 7PM ET), may be consolidated and posted as an attachment to this RFI at a later date at the government’s discretion.

All submissions of industry interest, capabilities, and sample pricing/pricing structure responses utilizing the template provided shall be sent by email to the POCs listed in this posting, with the subject line: “Response to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments” by the RFI response date (06 May 2025, 7PM ET). Responses sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be considered as substantial feedback or explanation of capabilities. 

All responses received in the format prescribed will be marked by GSA upon receipt as Controlled Unclassified Information IAW GSA CIO 2103.1 Controlled Unclassified Information (CUI) Policy. Please mark any commercial or financial information that you deem confidential.

***Update 4/29/2025: Correcting inconsistent due date. Response due date is May 6, 2025 7PM ET as shown in the General Information section. The Description section is updated to reflect this due date. All other content remains unchanged.***

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Introduction

The General Services Administration (GSA) Center for Charge Card Management (CCCM) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program provides commercial charge card and payment related services to approximately 250 federal government agencies, organizations, and Native American Tribal organizations. In fiscal year 2024, more than 4.5 million GSA SmartPay 3 card and account holders spent nearly $40 billion, through approximately 90 million transactions. The GSA SmartPay® program statistical summary information and monthly reporting on spend, transactions, and number of card/account holders can be found at GSA SmartPay Statistics and Reports webpage. 

Purpose

CCCM is conducting on-going market research for the potential development of an acquisition under the authority of GSAM Part 571 - Pilot Program For Innovative Commercial Products and Commercial Services (Commercial Solutions Opening (CSO)), which must not exceed a total contract amount of $25 million. This potential acquisition will seek an end-to-end solution(s) for an innovative charge card and commercial payments platform designed to leverage commercial best practices, integrated technology, and financial controls of current innovative and enhanced spend management tools. 

Since release of the initial RFI 47QRAB25N0002 on 20 March 2025 (and subsequent edits thereto) (which is provided in the links and attachment to this RFI for reference), and in light of Executive Order 14240, Eliminating Waste and Saving Taxpayer Dollars by Consolidating Procurement, dated 25 March 2025, GSA has considered increasing the scope of this potential acquisition to include multiple agencies and organizations, up to the entire federal government in one or more centrally issued or managed contract(s). This effort includes purchase, travel, and fleet business lines, and could also potentially include government agency to government agency (i.e., inter-governmental and/or intra-governmental) transactions.  Additional considerations may include customization of agency or organization interface functions for non-charge card or commercial payment functions, such as order management, receipt tracking, and travel management. 

Interested parties should be aware that there is currently not one uniform financial system that is deployed across the entire federal government; each agency or organization manages and develops systems to meet specific policies, regulations, laws, needs, and missions.  Additionally, it is not uncommon for large organizations with complex missions and structures to have multiple financial systems and some may have shared service organizations or other agencies managing either a single or multiple financial systems.  This potential financial system encumbrance may be impacted by direction in Executive Order 14249, Protecting America’s Bank Account Against Fraud, Waste, and Abuse, dated 25 March 2025 to consolidate core financial systems under the Department of the Treasury.  Many large and/or complex agencies may also have more than five hierarchy levels for program and account administration, based on organization, operations, and appropriations. Further, there are agencies that require additional or higher levels of security, due to mission needs and sensitivity of operations and personnel.

Requested Information

In consideration of the above potential change in acquisition scope, GSA requests additional information on industry interest, capabilities, and sample pricing/pricing structure for an end-to-end solution for charge card and commercial payments capable of supporting potential use by all of the federal government. Interested parties shall utilize the attached Q&A template to provide a response. If you submitted a response to the initial RFI, and your response to questions remains unchanged, please indicate as such. 

Submission of Information

Questions and/or comments concerning this RFI shall be made in writing (contractor format is acceptable) and shall be sent by email to the POCs listed in this posting, with the subject line: “Question/Comment to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments”. Questions/comments sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be addressed. Questions/comments properly submitted in writing by the RFI response date (06 May 2025, 7PM ET), may be consolidated and posted as an attachment to this RFI at a later date at the government’s discretion.

All submissions of industry interest, capabilities, and sample pricing/pricing structure responses utilizing the template provided shall be sent by email to the POCs listed in this posting, with the subject line: “Response to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments” by the RFI response date (06 May 2025, 7PM ET). Responses sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be considered as substantial feedback or explanation of capabilities. 

All responses received in the format prescribed will be marked by GSA upon receipt as Controlled Unclassified Information IAW GSA CIO 2103.1 Controlled Unclassified Information (CUI) Policy. Please mark any commercial or financial information that you deem confidential.

***Update 4/29/2025: Correcting inconsistent due date. Response due date is May 6, 2025 &PM ET as shown in the General Information section. The Description section is updated to reflect this due date. All other content remains unchanged.***

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Introduction

The General Services Administration (GSA) Center for Charge Card Management (CCCM) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program provides commercial charge card and payment related services to approximately 250 federal government agencies, organizations, and Native American Tribal organizations. In fiscal year 2024, more than 4.5 million GSA SmartPay 3 card and account holders spent nearly $40 billion, through approximately 90 million transactions. The GSA SmartPay® program statistical summary information and monthly reporting on spend, transactions, and number of card/account holders can be found at GSA SmartPay Statistics and Reports webpage. 

Purpose

CCCM is conducting on-going market research for the potential development of an acquisition under the authority of GSAM Part 571 - Pilot Program For Innovative Commercial Products and Commercial Services (Commercial Solutions Opening (CSO)), which must not exceed a total contract amount of $25 million. This potential acquisition will seek an end-to-end solution(s) for an innovative charge card and commercial payments platform designed to leverage commercial best practices, integrated technology, and financial controls of current innovative and enhanced spend management tools. 

Since release of the initial RFI 47QRAB25N0002 on 20 March 2025 (and subsequent edits thereto) (which is provided in the links and attachment to this RFI for reference), and in light of Executive Order 14240, Eliminating Waste and Saving Taxpayer Dollars by Consolidating Procurement, dated 25 March 2025, GSA has considered increasing the scope of this potential acquisition to include multiple agencies and organizations, up to the entire federal government in one or more centrally issued or managed contract(s). This effort includes purchase, travel, and fleet business lines, and could also potentially include government agency to government agency (i.e., inter-governmental and/or intra-governmental) transactions.  Additional considerations may include customization of agency or organization interface functions for non-charge card or commercial payment functions, such as order management, receipt tracking, and travel management. 

Interested parties should be aware that there is currently not one uniform financial system that is deployed across the entire federal government; each agency or organization manages and develops systems to meet specific policies, regulations, laws, needs, and missions.  Additionally, it is not uncommon for large organizations with complex missions and structures to have multiple financial systems and some may have shared service organizations or other agencies managing either a single or multiple financial systems.  This potential financial system encumbrance may be impacted by direction in Executive Order 14249, Protecting America’s Bank Account Against Fraud, Waste, and Abuse, dated 25 March 2025 to consolidate core financial systems under the Department of the Treasury.  Many large and/or complex agencies may also have more than five hierarchy levels for program and account administration, based on organization, operations, and appropriations. Further, there are agencies that require additional or higher levels of security, due to mission needs and sensitivity of operations and personnel.

Requested Information

In consideration of the above potential change in acquisition scope, GSA requests additional information on industry interest, capabilities, and sample pricing/pricing structure for an end-to-end solution for charge card and commercial payments capable of supporting potential use by all of the federal government. Interested parties shall utilize the attached Q&A template to provide a response. If you submitted a response to the initial RFI, and your response to questions remains unchanged, please indicate as such. 

Submission of Information

Questions and/or comments concerning this RFI shall be made in writing (contractor format is acceptable) and shall be sent by email to the POCs listed in this posting, with the subject line: “Question/Comment to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments”. Questions/comments sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be addressed. Questions/comments properly submitted in writing by the RFI response date (06 May 2025, 7PM ET), may be consolidated and posted as an attachment to this RFI at a later date at the government’s discretion.

All submissions of industry interest, capabilities, and sample pricing/pricing structure responses utilizing the template provided shall be sent by email to the POCs listed in this posting, with the subject line: “Response to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments” by the RFI response date (06 May 2025, 7PM ET). Responses sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be considered as substantial feedback or explanation of capabilities. 

All responses received in the format prescribed will be marked by GSA upon receipt as Controlled Unclassified Information IAW GSA CIO 2103.1 Controlled Unclassified Information (CUI) Policy. Please mark any commercial or financial information that you deem confidential.

Introduction

The General Services Administration (GSA) Center for Charge Card Management (CCCM) is responsible for overall program management and leadership of the GSA SmartPay® program. This government-wide program provides commercial charge card and payment related services to approximately 250 federal government agencies, organizations, and Native American Tribal organizations. In fiscal year 2024, more than 4.5 million GSA SmartPay 3 card and account holders spent nearly $40 billion, through approximately 90 million transactions. The GSA SmartPay® program statistical summary information and monthly reporting on spend, transactions, and number of card/account holders can be found at GSA SmartPay Statistics and Reports webpage. 

Purpose

CCCM is conducting on-going market research for the potential development of an acquisition under the authority of GSAM Part 571 - Pilot Program For Innovative Commercial Products and Commercial Services (Commercial Solutions Opening (CSO)), which must not exceed a total contract amount of $25 million. This potential acquisition will seek an end-to-end solution(s) for an innovative charge card and commercial payments platform designed to leverage commercial best practices, integrated technology, and financial controls of current innovative and enhanced spend management tools. 

Since release of the initial RFI 47QRAB25N0002 on 20 March 2025 (and subsequent edits thereto) (which is provided in the links and attachment to this RFI for reference), and in light of Executive Order 14240, Eliminating Waste and Saving Taxpayer Dollars by Consolidating Procurement, dated 25 March 2025, GSA has considered increasing the scope of this potential acquisition to include multiple agencies and organizations, up to the entire federal government in one or more centrally issued or managed contract(s). This effort includes purchase, travel, and fleet business lines, and could also potentially include government agency to government agency (i.e., inter-governmental and/or intra-governmental) transactions.  Additional considerations may include customization of agency or organization interface functions for non-charge card or commercial payment functions, such as order management, receipt tracking, and travel management. 

Interested parties should be aware that there is currently not one uniform financial system that is deployed across the entire federal government; each agency or organization manages and develops systems to meet specific policies, regulations, laws, needs, and missions.  Additionally, it is not uncommon for large organizations with complex missions and structures to have multiple financial systems and some may have shared service organizations or other agencies managing either a single or multiple financial systems.  This potential financial system encumbrance may be impacted by direction in Executive Order 14249, Protecting America’s Bank Account Against Fraud, Waste, and Abuse, dated 25 March 2025 to consolidate core financial systems under the Department of the Treasury.  Many large and/or complex agencies may also have more than five hierarchy levels for program and account administration, based on organization, operations, and appropriations. Further, there are agencies that require additional or higher levels of security, due to mission needs and sensitivity of operations and personnel.

Requested Information

In consideration of the above potential change in acquisition scope, GSA requests additional information on industry interest, capabilities, and sample pricing/pricing structure for an end-to-end solution for charge card and commercial payments capable of supporting potential use by all of the federal government. Interested parties shall utilize the attached Q&A template to provide a response. If you submitted a response to the initial RFI, and your response to questions remains unchanged, please indicate as such. 

Submission of Information

Questions and/or comments concerning this RFI shall be made in writing (contractor format is acceptable) and shall be sent by email to the POCs listed in this posting, with the subject line: “Question/Comment to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments”. Questions/comments sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be addressed. Questions/comments properly submitted in writing by the RFI response date (05 May 2025, 7PM ET), may be consolidated and posted as an attachment to this RFI at a later date at the government’s discretion.

All submissions of industry interest, capabilities, and sample pricing/pricing structure responses utilizing the template provided shall be sent by email to the POCs listed in this posting, with the subject line: “Response to RFI 47QRAB25N0003 - GSA Charge Card and Commercial Payments” by the RFI response date (05 May 2025, 7PM ET). Responses sent to any other individuals, email address, or utilizing any other mechanism (e.g., meetings, phone calls) may not be considered as substantial feedback or explanation of capabilities. 

All responses received in the format prescribed will be marked by GSA upon receipt as Controlled Unclassified Information IAW GSA CIO 2103.1 Controlled Unclassified Information (CUI) Policy. Please mark any commercial or financial information that you deem confidential.